The role of a Telco Field Engineer at Canonical

The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.

Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.

As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond. This role is a hands-on role where you will both design and implement solutions.

Location: Remote-based, Americas

What your day will look like

Match customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space
Provide technical pre-sales consulting to Service Provider teams
Design and implement telco-grade open source multi-tenant private clouds and micro clouds
Deploy cloud solutions for our customers (OpenStack, Kubernetes, MAAS and Ceph)
Investigate, report and/or fix software defects uncovered during customer deployments
Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco (automation scripting, terraform, etc.)
Learn model-driven operations with Juju charms for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and more
Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
Learn from customer engagements and drive meaningful product improvements
Shape our roadmap to accelerate our growth in the telco market

What we are looking for in you

Python software development experience (mandatory - intermediate level)
Terraform automation experience
A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space
Technical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etc
A thorough working understanding of the architectures and infrastructure of MNOs and CSPs
Working knowledge of Mobile Packet Core, Radio, VAS, OSS/BSS
Understanding of best practices for open source technology in telco virtualisation
Working knowledge of Linux, Openstack and Kubernetes networking
A passion to automate and improve all aspects of open source products and tooling
Ability to lead complex projects from start to finish
A collaborative attitude with a keen eye on customer success
Excellent communication and presentation abilities
Able to travel up to 50% of the time for events, customer meetings, project delivery

Additional skills that you might also bring

Second language
Track record of open source contributions

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis

and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

When autocomplete results are available use up and down arrows to review

+ Add another education

Describe your professional experience in customer-facing technical roles *

Describe your telco engineering experience *

How did you perform in mathematics at high school? *

How did you perform in your native language at high school? *

What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’. *

Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.

Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. *

We expect all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Field Engineers also travel to external events and Customer offices for project related work. This travel can add up to 50% of the time. Are you willing and able to commit to this? *

Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.

Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy. *

Recruitment Privacy Notice

In which country do you currently work? *

Please select your current location from the dropdown.

During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. *

Website

LinkedIn Profile

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Telco Cloud Engineer (5G, OpenRan, OpenStack, Python)

Apply for this Job