HR Generalist 


Life at Canonical is anything but corporate. As a company that exists to support Ubuntu, one of today’s most important open source projects, we are changing the world on a daily basis. It’s a collaborative environment, but one in which every member of the team takes personal responsibility for everything they produce.

Canonical provides a unique window into the world of 21st-century digital business. We work with smart individuals from a wide range of professional backgrounds in more than 40 countries worldwide, bringing together distinct and diverse perspectives to contribute to the advancement of state-of-the-art technical infrastructure. 


Role​ ​Summary


Canonical has been a remote first company since its inception in 2004. We​ require​​ an​​ HR​ operation​ ​that​ ​is​​ global​​ in thinking​ while​​ lean​ ​in​ ​execution​​ - ​we​ ​have​ employees​ ​and​ ​contractors​ ​in​ ​more​ ​than​ ​40​ ​countries​ ​despite employing​ fewer​ ​than​ ​1,000​ ​people.​ ​ Our​ ​HR​ ​operations​ ​depend​ ​on​ ​the​ ​precise​ ​application​ ​of​ ​policy​ ​and process​ ​as​ ​well​ ​as​ ​depth​ ​of​ ​ compliance​ ​expertise,​ ​as​ ​an​ ​efficient​ ​and​ ​friendly,​ ​real-time​ ​service. 


Key Responsibilities 

​Although​ you will be based from home ​in the United States or Canada,​ ​this​ ​is​ ​a ​​global​ ​role​ ​supporting​ ​HR​ ​initiatives,​ ​employees​ ​and​ ​managers​ ​in​ ​multiple​ ​regions.​ ​You will​ ​be​ ​a ​key​ ​support​ ​for​ the​ ​HR​ ​team​ ​and​ will​ partner​ ​with​ the​ ​HR​ and​ recruitment​ ​teams​ ​in​ ​Europe, Asia,​ ​and​ ​the​ United States to​ ​deliver​ ​a ​first​ ​class​ ​HR​ ​service​ ​to​ the​ ​business. The​ ​HR​ ​Generalist​ must​ ​be​ ​able​ ​to​ ​work​ ​independently,​ ​take​ ​a ​hands-on​ ​approach,​ and​ ​interface effectively​ ​with​ ​professionals​ ​at​ ​all​ ​levels.​ ​You'll​ ​need​ ​excellent​ ​communication,​ ​professional​ ​and interpersonal​ ​skills​ ​as​ ​well​ ​as​ ​the​ ​ability​ ​to​ ​function​ ​in​ ​an​ ​innovative​ ​environment.​ 


This role will have a strong emphasis on benefits administration. One of the first projects this person will take on is automating, where possible, the administrative side of our US & Canandian benefits.


Key​ ​Responsibilities:

  • Provide​ ​HR​ ​guidance​ ​to team members and managers across the full life-cycle of HR including; onboarding new starters, benefit administration, process & policy and offboarding.
  • Provide global benefits administration in the United States and Canada.  
  • Liaise with the Finance department to ensure appropriate benefits deductions are made and benefits related purchase orders are raised.
  • Partner with first line managers to provide employee relations advice as well as guidance on our global policies and procedures 
  • Apply critical thinking to automate and reduce administrative tasks
  • Take​ ​a ​​lead​ ​role​ ​in​ ​the​ ​management​​, ​continued​ ​development,​ ​and​ ​integration​ ​of​ our HR System across​ ​all of our​ ​HR​ ​processes​​, ​acting​ ​as​ ​a ​​system​ ​expert​ and​ ​advocate​ ​for​ ​the​ global​ ​HR​ ​team
  • Ensure a high degree of accuracy and timeliness in processing all employee changes, new joiners, and leavers
  • Take​ ​a ​lead​ ​role​ ​in​ ​running​ data driven reporting to inform and influence HR strategic initiatives
  • Conduct​ ​regular​ compliance ​audits​ surrounding I-9s, benefits, background checks, and ad hoc audits, where necessary. ​
  • Lead and participate in project​ ​work where you’ll truly get to see the impact of your work​ 
  • Work with the global HR team and internal resource groups to drive diversity & inclusion initiatives across the company
  • Create,​ ​update​ ​and​ ​maintain​ ​country-specific​ ​handbooks​ ​and​ ​corporate​ ​policies​ ​ensuring consistency​ ​of​ ​application​ ​of​ ​our​ ​HR​ ​policies​ ​and​ ​procedures​ ​continually​ ​driving​ ​for​ ​process improvements,​ ​efficiency​ ​and​ ​automation


Skills​ ​& Experience

  • SHRM, PHR, CHRP, or CHRE​ ​qualified​ ​or​ ​working​ ​towards​ ​qualification
  • Good​ ​and​ ​developing​ ​knowledge​ ​and​ ​practical​ ​application​ ​of​ US and/or Canadian ​HR​ ​practices​ ​and​ employment laws
  • Able​ ​and​ ​willing​ ​to​ ​learn​ ​in​ ​an​ ​international​ ​HR​ ​environment
  • Self-directed, organized, a problem solver, with a strong sense of urgency and the ability to prioritize and meet goals and deadlines
  • Build​ ​strong​ ​working​ ​relationships​ ​in​ ​a ​diverse,​ ​remote​ ​working​ ​environment
  • Demonstrated​ ​ability​ ​to​ exercise​ discretion,​ ​sound​ ​judgment,​ ​tact​ and​ ​diplomacy​ ​in​ ​all communications
  • Experience​ ​in​ ​the​ ​technology​ ​sector
  • Experience​ ​maintaining​ confidentiality​ ​of​ assignments​ ​due​ ​to​ ​the​ ​exposure​ ​to​ ​sensitive information​ ​and​ ​contacts.


Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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