What is Canonical?

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu. Ubuntu is the #1 platform for OpenStack and the #1 platform for public cloud operations on AWS, Azure, and Google Cloud. With expertise across open-source technologies we provide consulting, training, support, and fully managed private cloud services for many of the world’s leading companies.


What Canonical Offers:

  • Work with helpful and talented engineers including experts from many fields
  • Technical management team that understands the details of what we are developing
  • A culture of openness and inclusiveness
  • Teams focused on good work life balance with long average retention rates
  • Many fully remote positions for future opportunities without relocation requirements


Job Role

  • You own the daily relationship with a tier-1 large media and entertainment organization  
  • You are the front lines of architecture, development, coding, operations, and cloud health
  • You are the front line of the customer’s experience with Canonical Support
  • Direct/Concise line of communication with customer stakeholders
  • Direct/Concise line of communication with teams inside of Canonical
  • Technically assist change requests
  • Delivery management (SOW, change requests, software engineering/building  features from scratch)
  • You will be on customer’s site as needed, which is in Atlanta, Georgia


Experience Requirements

  • Bachelors or equivalent 4-year degree from an accredited college or university, and should be in Engineering, Computer Science, or similar technical area of study
  • Senior Level Linux Professional LPIC-3 (or equivalent) certification or experience
  • Experience supporting enterprise storage technologies
  • Experience working directly with customers
  • Software development experience and familiarity with Ceph and other storage technologies using C++, Python, or other current mainstream development languages
  • Demonstrated drive for continual learning
  • Advanced system administration tasks (auditing, monitoring, logging, performance tuning, capacity planning, etc.)
  • Advanced troubleshooting (up to core dump analysis and kernel dump analysis desirable)
  • Experience managing customer relationship: consulting, account management, or direct support


Additional Desirable Experience and Expertise

  • OpenStack or Kubernetes deployment and operation
  • Debian packaging and knowledge of Ubuntu development processes
  • Proven Open Source development skills using current and accepted open source tooling and troubleshooting methodologies
  • Familiarity with Open Source process and community practices required as well as familiarity with the Open Source business model
  • Knowledge of operating systems other than Ubuntu


We hope that you’ll join us in helping to shape and build the future of free software together.

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