Sales Operations and Reporting Analyst

Canonical is a fast moving, international software company that delivers Ubuntu, an operating system for devices, desktops and cloud. Ubuntu underpins innovation from startups to giants, and Canonical shapes that platform and its possibilities for the global market.

 

Role Summary

We are hiring for critical role reporting to the Sales Operations Manager. This role provides business critical information through the development and maintenance of Canonical’s sales reporting and analytics tools. The resulting information is used by the Executive team to monitor performance against strategic plans, as well as providing insight to aid the decision making and planning processes. The role partners internally with sales, marketing, product management, delivery, finance and legal teams to make a significant contribution to planning, monitoring, and management of the business, while continuously improving effectiveness and transparency.

 

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally including reviewing opportunities for accuracy and provisioning orders on successful closure of a deal
  • Create and deliver executive level forecasting, pipeline, sales, and KPI reports as required by the business
  • Assist finance with the quarterly sales compensation process, through the provision of reports and analysis as required
  • Identify, investigate, understand and explain trends found in any reporting
  • Provide operational support for the global sales team on CRM and other sales operations systems and processes, including ad hoc reporting as necessary
  • Maintain process documentation on internal knowledge site
  • Work with product management and other members of the Sales Operations team,  to plan and execute the ability to report on products by various dimensions
  • Continuously deliver reporting improvements, minimising manual effort and maximising the use of available web technology

 

Required Skills and Experience

  • Qualified to degree level, with strong academic standing, ideally in a finance, mathematics, computer science or a business related discipline
  • 2-3 years experience operating in a similar sales operations role, ideally within a technology subscription-based business
  • Track record providing insight through a combination of robust CRM, CPQ, analytics and sales compensation systems and processes
  • Demonstrable ability to lead complex initiatives, with increasing levels of responsibility and independence
  • Combining a sense of urgency with a thoughtful systematic approach, executing systems and processes that deliver robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organisation on a global scale, to drive priorities and achieve a balance between enabling and challenging the business

 

Desired skills and experience

  • Certified Salesforce Administrator, or equivalent experience and willing to gain certification
  • Demonstrable experience of providing executive level reporting for internal and external meetings
  • Experience with InsightSquared or Zuora

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