Candy’s mission is to deepen our interaction with experiences that bring us joy. As fans. As collectors. As people creating lives, we’re passionate about living. We know that relationship because we’ve chased it since we were kids. We are unapologetic fans and momentous collectors who see limitless possibilities in the digital revolution that’s disrupting – more like exploding – the way we engage and experience our favorite sports, music, art, and cultural icons.

We know the passion of being a die-hard fan and the need for the experience beyond the bleachers. We’re building a fully immersive storefront where fans can not only buy, sell, and trade their digital assets, but also experience a fully immersive marketplace that gives our users enablement beyond imagination with their digital assets.

Fandom. Reimagined.

 

OUR INVESTORS:

  • Michael Rubin- Founder & CEO of Fanatics & Philadelphia 76ers co-owner 
  • Mike Novogratz - CEO of Galaxy Digital, Pioneer Investor
  • Gary Vaynerchuk- CEO of VaynerMedia, Social Media Entrepreneur

 

SO YOU WANT TO JOIN CANDY?

 

We are looking for a qualified Principal User Experience Researcher to join our Experience team. In this role, you will help drive the user research to bring insightful recommendations to our business. You will play a major role in owning high impact research areas, driving transparency through reporting, identifying the value of data, and comprehend our customers’ needs through a partnership in our design team. 

 

This role entails partnership with all parts of our organization. If you are detail and process oriented, excited to gain broad exposure to all parts of a business, interested in building a startup, and love user research, then this role is for you!

 

We are creating a unique NFT ecosystem that will shift the way fans interact with their favorite cultural icon, music, art and sports. At Candy, we are in search of creative minds that are excited to take on difficulties in the immediate while providing vision to the future.  

 

As our Most Valued Player, You Will…

  • Partner with product, design and engineering to develop and deliver impactful research that informs verdicts for key areas of a product.
  • Identify the finest research approaches to get the right answers based on research questions, timing and resources.
  • Synthesize research findings into actionable insights and recommendations that your stakeholders and peers can act upon.
  • Work cross-functionally with researchers from different disciplines to tell a holistic story of customers’ needs, values, and experiences.
  • Translating business goals into research questions and developing research plans.
  • Identifying the type of study most appropriate to gain the necessary insights.
  • Help create and oversee the research roadmap and calendar.
  • Identifying user pain points and suggesting measurable actions to address them while also helping us achieve business objectives.
  • Planning, preparing and carrying out usability and concept testing.
  • Excellent behavioral data-collection and assessment skills.

You have experience with… 

  • 7+ years conducting user research for software/web based products with demonstrated business impact on the products you worked on.
  • Demonstrating discernment and aptitude to do the right research for the task at hand. 
  • Proactively and closely collaborating with stakeholders to shape and scope research plans that will meet the needs of the team.
  • Strong diagnostic skills with a proven aptitude to turn research results into product insights.
  • Research methods; including when and how to apply them.
  • Testing on a variety of devices, including mobile, tablet, and desktop.
  • Using your written and verbal communication skills.
  • Influencing a range of audiences.
  • Project Management, including the ability to perform several small projects concurrently.
  • Approaching research with flexibility. Our goal is to provide product teams value. If an existing research method doesn’t do that, we invent our own research methods.
  • Experience with remote testing tools.

 

You’ll Love Working here because...

 

  • Our People. You will be working with the top players who are the most enterprising, fun, encouraging, and innovative heads and teams. Aka, people you can be proud to work with!
  • Our Mission. We believe that we are building something great and that the finest things we create will make the world a better place. Our goal is to deepen our relationship through experiences to fans and collectors globally.
  • Perks. Our team-based culture provides the foundation for people to do their greatest work and constantly learn and grow. We offer a full slate of benefits, including competitive salaries, stock options, health coverage, and unlimited vacation. Given that we’re an early-stage startup, our benefits package continues to evolve as we do. Your ideas and suggestions matter to us! 

 

Our  Core Values

 

  • Trust. We safeguard the goal. We believe we will only succeed if we earn trust – trust of our people, trust of our customers, trust of our partners. We will aim to achieve and keep faith at all times.
  • Innovation. We dream big. We’re endlessly curious and constantly searching for the best, the better, and the never-before imagined.
  • Excellence. We take big swings. We have high expectations of ourselves in everything we do.
  • Grit. We drive past the finish line until the last second. Giving up is not an option. We will always find a way. 
  • Inclusion. We are a team player, and we are in it together. We believe that diverse thinking comes from different thinkers, and we need all perspectives to come together and win.
  • Authenticity. We are the real deal and always authentic in what we create, our dealings with others, and in who we are as human beings. 
  • Accountability. We carry the ball. We hold ourselves to the highest moral and ethical standards. We will be fair and honest and take responsibility for our actions.

Total Compensation Range (Base + Equity): 150k-200k per year

Our compensation package currently breaks down into a base salary and an equity component for all employees. The candidate’s seniority and the evaluations made of that candidate during the interview process determine compensation.




#BI-Remote


Apply for this Job

* Required
  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in CANDY’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.