About Us
Candid is redefining oral health by using modern technology to help deliver human-focused care. With a commitment to creating the best outcomes, Candid inspires confidence and promotes wellbeing. We believe that high-quality orthodontics should be affordable and accessible, and we’re pioneering an innovative approach to diagnosing, treating, and monitoring cases remotely. Our team is a group of startup veterans with experience across healthcare, hospitality, tech, and finance at companies such as Lyft, BCG, Airbnb, Blackstone, and Clover Health.
Role
We are looking for a Senior Product Manager to join the Candid team to oversee our Revenue product team, which focuses on key sales initiatives and special projects. This is an opportunity to work cross-functionally with clinical, operations, sales and support teams, while solely owning the product experience.
We’re building a best-in-class consumer healthcare brand, bringing together the best aspects of telemedicine, consumer product, and retail experiences. Join us to bring to life the future of consumer healthcare.
What You’ll Do
- Lead the entire product cycle: from ideation and requirements gathering, to research and design, to development and launch
- Ruthlessly prioritize conflicting opinions and goals based upon business needs and communicate effectively with stakeholders to build alignment
- Empathize with and support our customers and internal users and translate their needs into specific actionable features
- Collect data across the business to drive the team towards data-driven decisions
- Use creative problem solving to quickly resolve issues and find non-technical ways to help the team solve problems
- Identify new strategic product opportunities that will help us stay cutting edge and lead execution on those opportunities
What You’ll Need
- Experience building consumer products
- Intellectual curiosity and strong creative problem solving skills, especially across non-technical teams
- Demonstrated ability to thrive in a high growth environment and act entrepreneurially to drive the business forward
- Empathetic and customer-centric: passionate about helping customers and creating unprecedented customer experiences
- Excellent verbal and written communication
Pay & Perks
- Competitive compensation and equity in the business
- Medical, dental, and vision insurance
- Easy access to work - right off the R & W line, and a short walk from the B, D, F, M, N, Q, 1, and 6 trains
- Commuter benefits
- Significant discount on our customized treatment plans and aligners
- You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning
We continuously strive to create and maintain a diverse and inclusive environment, and are proud to be an Equal Opportunity Employer. Additionally, this organization participates in E-Verify.