About the Company

CAMP is a Family Experience Company that helps answer the question “What should we do today?” through a unique combination of Retail & Media. Launched in December of 2018, CAMP operates nine retail locations in New York, Texas, Connecticut, Massachusetts, California, and New Jersey, and serves families everywhere via its digital platforms.

CAMP will open stores in other major markets in the coming months.

What is the Role?

CAMP is  looking for a Director of Merchandise Operations. You will evolve and manage merchandise operations capabilities, process and standards. We’ll count on you to build a foundation and team that will scale how we bring merchandising programs to life across our sales channels. This role reports to CAMP’s Chief Operating Officer and works on the CAMP Labs team. 

What will you do at CAMP?

  • Process & Procedures: Designing and implementing SOP’s to drive the success and efficiency of the merchandising function, focused on the “how”. Work closely with buying, supply chain and eCommerce to create a clean cross-functional workflow that integrates across teams
  • Product Data Management: Developing and maintaining a workflow for product creation and management. Maximizing the efficiency of CAMP’s ERP system to maintain up to date data across our assortment. Onboard resources/team to support product set up and maintenance
  • Product Content Management Leading the merchandising partnership with marketing, eCommerce and 3rd party partners to execute the development of photography and copy with speed
  • Technology Capabilities: Sourcing and implementing technology that improves the merchandising function or merchandise store operations, such as purchase order management, assortment planning, product management and cross-functional collaboration
  • Vendor Operations: Creating a framework for how we work with merchandise vendors including the initial onboarding and training through to compliance/vendor scorecard, supply chain and finance
  • Store Execution / Promotions: Defining processes and project manage the execution of merchandising rollouts including assortment changes, pricing promotions, theme changes or other activities within the marketing calendar
  • Purchase Order Management: Scaling CAMP’s purchase order management capabilities inclusive of technology, team and process

What will you bring to CAMP?

  • Minimum of 7+ years work experience in merchandise operations
  • Experience working in a retail or, preferably both at scale and in a growth operation
  • Management experience building and leading a team across multiple functional areas
  • Strong understanding of retail technology
  • Extremely detail oriented, diligent, thorough and analytical
  • Passionate about delivering memorable experiences to diverse customers online and offline
  • Desire to be part of a tight knit team looking to transform the traditional retail experience
  • Holding yourself and your employees/team to high standard
  • You are not afraid to jump in where needed - no task is too big or too small for you and you are willing to throw down and help your team before you are asked
  • You are authorized to work lawfully in the United States
  • If you are hired, we will require you to prove that you are fully vaccinated against COVID-19 or have a valid religious or medical reason (including pregnancy) not to be vaccinated

What you’ll love about us: 

CAMP’s Commitment to Diversity, Equity & Inclusion

  • We empower diverse voices because it is the best and only way to bring high-quality products and experiences to the diverse families that we aim to serve
  •  We are dedicated to creating an inclusive workplace culture that welcomes fresh perspectives, change, and open conversations
  • We build social equity by providing our team with opportunities for education, growth, and access
  • We highlight products, vendors, and a team that represents our customers' beautiful spectrum of diversity

We provide our team with best: 

We offer a variety of options that are designed to fit the needs of you and your family.

  • Flexible Paid Time Off to use for vacation, personal days, well-being, or an illness 
  • Stock Option grants in CAMP
  • Medical, Dental and Vision Coverage including pharmacy benefits, virtual doctor visits, and more
  • Parental leave that supports our team members and their families
  • Health Care Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Life & AD&D Insurance
  • Long Term Disability
  • Mass Transit & Commuter Parking Programs
  • Benefits Concierge: a team of dedicated and experienced employee benefits advocates who are ready to help you and your family with questions
  • Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
  • Gym and Wellness Discounts
  • 20% off fertility and family planning services
  • 20% off all merchandise at CAMP stores and CAMP.com
  • 401(k) Plan (employee contribution only) 

Interested in joining the team?   

Submit your resume and cover letter. Address your cover letter to me, Dave, letting me know why you want this job and why we should hire you

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