As Retail Store Manager, you are responsible for leading all aspects of the retail business including team hiring & development, operations, visual merchandising, selling, and customer service.  You are accountable for developing strategies to drive profitability while ensuring a positive customer experience.  The Retail Store Manager will plan and direct the day-to-day activities to elevate the in-store experience that will allow the team to achieve sales goals and KPIs. 


What You’ll Do

  • Achieve established store goals through strategic and effective initiatives centered around providing an unparalleled customer experience. 
  • Create strategic action plans for business opportunities and capitalize on proven successes. 
  • Ensure a profitable store by working within the parameters of established store budgets which includes payroll management. 
  • Maintain leadership of all store KPIs: oversee the daily sales ledger, shift logs, tracking and reporting. 
  • Proactively recommend new and improved processes for all operating procedures. 
  • Consistently forecast the business and develop product, visual, and selling strategies. 
  • Maintain and deliver strong communication with the Retail Leadership Team across stores and corporate roles as well as with other cross-functional business partners. 
  • Drive new and repeat customer visits by creating a customer experience that is centered around product knowledge and education and high service standards. 
  • Schedule and conduct regular staff meetings and facilitate training sessions. 
  • Promote positive employee morale by creating an enjoyable, challenging, and rewarding work environment. 
  • Provide support to the Retail Delivery Team as needed. 
  • Hire and train employees by applying high standards for selection and continued performance.  
  • Establishes clear and stretching goals, communicates and delegates key responsibilities, and actively utilizes all performance, development, and career tools to their full potential.  
  • Drives positive employee relations and delivers sustainable results through being a positive role model. 
  • Other duties and responsibilities as assigned by management. 

What You Have

  • Embrace and demonstrate alignment with Caliva Values – Integrity, Positive Energy, Connectedness, Bias in Action, and Truth Seeking. 
  • Bachelor’s Degree preferred. 
  • 3-5 years of retail store management experience with proven success in leadership role. 
  • Strong organizational, communication, and problem-solving skills. 
  • Ability to multitask and prioritize. 
  • Must be able to adapt to a changing work environment. 
  • Ability to manage and work as part of a team. 
  • Must be reliable and dependable with a good work ethic. 
  • Ability to maintain confidentiality. 
  • Strong computer skills including proficiency in Google Suite and Microsoft Office, comfortability with retail software and databases. 
  • Entry-level knowledge of cannabis products and related vocabulary is preferred. 

Working Environment

  • This position will work in an indoor facility with controlled temperatures; may be exposed to bright lighting, loud equipment, airborne particles, and working in close proximity with customers and staff. 
  • This role routinely uses standard office equipment such as computers, phones, copiers and filing cabinets.  

Job Requirements

  • Work revolves around objectives, projects and priorities, not hours; must be able to work weekends, holidays, and occasional overtime as needed.   
  • Must be able to stand, walk, sit, bend, lift, push, pull, talk and hear for extended periods of time. 
  • Must be able to travel to other office locations.   
  • Ability to use computer and calculator for 8 hours or more. 
  • Must be 21 years of age or older. 
  • Must comply with all legal or company regulations for working in the industry. 
  • Selected candidate will be required to complete a post offer, pre-employment background check with the local law enforcement. 

Applicants must be authorized to work for ANY employer in the US.
We are unable to sponsor or take over sponsorship of employment Visa at this time. 
The Parent Company is an equal opportunity employer.

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