CAIS is seeking an Associate to join the Client Service team in the New York City office.This is a middle office, client-facing role. Successful candidates will have at least two years of client service or investor relations experience at a fund or financial services firm. 

Primary Objectives 

  • Work alongside the Alternative Investments (AI) team to manage monthly sales pipeline 
  • Assist clients in processing subscriptions, transfers, and redemptions 
  • Collaborate with legal personnel to ensure investors are compliant with required regulations such as AML/KYC and FATCA/CRS 
  • Perform educational demos to onboard clients 
  • Manage and nurture relationships with new and existing clients 
  • Gain in-depth understanding of product offerings to support the AI team 
  • Assist in the development of new processes to further automate workflows 
  • Partner with the technology team to implement enhancements that support client growth 
  • Coordinate internally (Legal, Finance, Product, Operations, and Technology teams) to appropriately respond to inbound requests and questions 
  • Additional responsibilities will be determined based on capacity, skill, and interest 

Qualifications 

  • Bachelor’s degree in economics, finance, or a related discipline
  • FINRA Registrations Series 7, 63 required within 3 months of employment 
  • Advanced working knowledge of Microsoft Office and CRM programs 
  • Strong client service orientation with the ability to manage multiple, competing priorities 
  • Exemplary oral, written and interpersonal communication skills 

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