Cadre Hospice seeks to expand access to the hospice benefit, especially among underserved populations. In addition to traditional go-to-market channels, Cadre plans to partner with at-risk medical groups to integrate upstream and offer a comprehensive palliative care program to patients nearing end of life. Cadre combines a unique pre-hospice care model, proprietary patient identification algorithm, partnership mindset with provider groups and best-in-class hospice operations to offer the most comprehensive end-of-life care solutions to patients.
We are seeking an experienced and dedicated Clinical Manager (RN) to lead our clinical operations and ensure the delivery of exceptional hospice care services. The ideal candidate will have a strong background in hospice nursing and leadership roles, with demonstrated experience in managing patient care programs in new start environments. They will be responsible for overseeing all clinical aspects of the hospice program, including patient admissions, care planning, interdisciplinary team coordination, and regulatory compliance. The candidate will be open to travel as necessary within the designated area, and any other duties as assigned by leadership.
Key Responsibilities:
- Leadership and Strategic Planning:
- Provide strategic direction and leadership to develop and implement clinical programs and policies in alignment with organizational goals and objectives.
- Assures there is 24-hour RN availability for guidance, coordination, and patient care.
- Foster a culture of excellence, collaboration, and innovation among clinical staff to ensure the delivery of high-quality, patient-centered care.
- Identify opportunities for program development and expansion, including new service offerings and partnerships to enhance the scope and impact of hospice services.
- Clinical Operations Management:
- Oversee all clinical operations of the hospice program, including patient admissions, care planning, and coordination of interdisciplinary care teams.
- Delegates and assigns clinical tasks to licensed and unlicensed personnel and provides supervision and guidance.
- Ensure compliance with regulatory standards and accreditation requirements, including Medicare Conditions of Participation and state licensure regulations.
- Monitor and evaluate clinical outcomes and performance metrics to drive continuous improvement in patient care quality and satisfaction.
- Staff Management and Development:
- Recruit, hire, and onboard qualified clinical staff members, ensuring adequate staffing levels to meet patient care needs.
- Ensures clinical staff complies with accepted professional standards and principles.
- Provide leadership, supervision, and support to clinical staff, fostering a culture of professional growth, accountability, and teamwork.
- Conduct performance evaluations, provide constructive feedback, and facilitate opportunities for staff development and training.
- Interdisciplinary Team Coordination:
- Facilitate communication and collaboration among interdisciplinary team members, including nurses, social workers, chaplains, and volunteers, to ensure coordinated and holistic care for hospice patients.
- Lead regular team meetings to review patient cases, address care issues, and develop individualized care plans based on patient and family needs.
- Serve as a resource and mentor to team members, providing guidance and support in addressing complex clinical and psychosocial challenges.
- Regulatory Compliance and Quality Assurance:
- Ensure compliance with regulatory requirements and accreditation standards related to hospice care, including Medicare Conditions of Participation, state licensure regulations, and accreditation bodies such as The Joint Commission or CHAP.
- Implement quality assurance and performance improvement initiatives to monitor and improve clinical outcomes, patient satisfaction, and staff efficiency.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective actions as needed to maintain compliance and quality standards.
Qualifications:
- Current Registered Nurse (RN) license in state of practice required.
- Minimum of two years of recent clinical experience in hospice or palliative care required.
- Bachelor's degree in Nursing (BSN) or Master's degree in Nursing (MSN), Healthcare Administration, or related field preferred.
- Minimum of one-year clinical supervision in new start hospice programs preferred.
- Strong clinical knowledge and expertise in end-of-life care principles, pain management, and symptom control.
- Demonstrated proficiency in strategic planning, clinical budget management, and quality improvement processes.
- Excellent interpersonal, communication, and problem-solving skills, with the ability to build and maintain effective relationships with diverse stakeholders.
- Knowledge of regulatory requirements and accreditation standards related to hospice care, including Medicare Conditions of Participation.
- Commitment to the organization's mission and values, with a passion for providing compassionate care to patients and families facing end-of-life issues.
Cadre Hospice is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.
