Overview:

Job Title: Senior SATCOM Engineer

Location: Camp Lemonnier, Djibouti

Security Clearance:  Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable)

Due to the nature of the work and contract requirements, US Citizenship is required.

 

Job Description:

This pivotal role entails crafting, installing, and maintaining cutting-edge Local Area Network (LAN), Wireless Area Network (WAN), and Voice over Internet Protocol (VoIP) infrastructures. You'll offer expert-level technical support for voice and data network systems, meticulously curating and updating network documentation while upholding hardware and software standards. Engage in dynamic projects aimed at elevating communication equipment and procedures, ensuring the organization remains at the forefront of technological advancement.

Responsibilities:

The SATCOM O&M Support position shall support the day-to-day maintenance and operation of assigned terminals. 

  • Shall provide Tier 2 and/or Tier 3 network support for a complex enterprise WAN and LAN network.
  • Shall provide Tier 2 and/or Tier 3 network support for a complex RF systems.
  • Shall troubleshoot and identify sources of problems and resolve issues.
  • Shall monitor and resolve service requests in accordance with published SLAs.
  • Shall review and assist in the creation of desktop management policies and procedures for an enterprise.
  • Shall assist in establishing and enforcing best practice processes for network management, including configurations, monitoring, patch management and security.
  • Shall operate Satellite Modems, Redundancy Switch, associated cables, and interconnects; Up Converters, Redundancy Switch; Down Converters, High Power Amplifiers (HPAs), Low Noise Amplifiers (LNAs), and Low Noise Block (LNB); Waveguide (rigid, flex, and elliptical) joints and connections; Intermediate Frequency (IF) cable and connections; Antenna, Antenna motors, Solid State Power Amplifiers (SSPA), Antenna Control Unit (ACU), and associated cabling and interconnects; Heating Ventilation and Air Conditioning (HVAC) Units; Uninterruptible Power Supply (UPS); and Generators (if applicable).
  • Shall maintain and troubleshoot using any Test Measurement and Diagnostic Equipment (TMDE) required over and above the Built-In-Test (BIT) capability of the supported equipment.
  • Shall manage and maintain telecommunication installation supplies.
  • Shall maintain daily on-hand inventories.
  • Shall operate Satellite Radios and maintain those systems.
  • Shall operate FDMA, TDMA modems.
  • Shall operate and program an iDirect, Linkway modem, and/or Hub.
  • Shall manage all terminals assigned.

Minimum Qualifications:

  • A minimum of ten (10) years of experience in support of installations, repair, troubleshooting, or maintenance of satellite communications electronic systems or equipment.
  • A minimum of ten (10) years experience operating in a tactical satellite environment operating/maintaining antenna controllers, SSPA, LNA/LNB, up and down converters, Fiber optic/Coax/Ethernet Cable, Frequency Division Multiple Access (FDMA), Time Division Multiple Access (TDMA) modems (satellite modems), and Modem Hub operations.
  • Have experience and skill with commercial and military satellite and commercial TDMA/FDMA modems required.
  • The following certifications are required: Security+ CE, Network+ and modem certification(s) (i.e. iDirect, GVF training, or Viasat).

Education:

  • Bachelor's degree in Engineering or Computer Science preferred, OR an associate’s degree plus 12 total years of recent specialized experience, OR a certification plus 15 total years of recent specialized experience, OR 20 total years of recent specialized experience.

 

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