Meet ByHeart

ByHeart is a fully integrated baby nutrition company dedicated to empowering parents with choice: we want ‘best nutrition for baby’ to be possible for every parent out there.

We build each product from ground up: a team of pediatricians, breastmilk researchers and nutrition experts at the forefront of immune, cognitive, digestive and microbiome health informs our next-to-nature approach; we hand-pick the most wholesome ingredients from partners and farms that we consider family; we take pride in what we put in and in what we keep out of each recipe; we blend in our own facility in Reading, PA with a proprietary small batch process to retain highest ingredient quality.

On track to become only the 4th fully-integrated, FDA-registered baby nutrition company in the US – and the only new brand with owned manufacturing and direct supplier relationships  – we just closed our over-subscribed $90M Series B in July 2021, and are about to launch our first infant formula, with a pipeline of mom and baby nutrition products to follow.

The ByHeart team is comprised of world-class doctors, pediatric researchers, seasoned formula experts, dedicated blendmasters, and passionate parents. Above all, we are people who know that innovation isn’t easy, but babies – and their parents – deserve a better feeding future.  

Please visit our site to learn more, and see some recent press on ByHeart:

Role Description

Directs and leads a team of individuals to ensure effective quality execution, continuous improvement, and infant formula regulatory compliance. Provide leadership within the facility to drive positive change through influence and example. This individual, in conjunction with plant operations, will build and maintain an effective culture of Food Safety and quality within the facility. Is responsible for developing and maintaining facility systems and processes that ensure finished product is food safe and meets finished product specifications. This person should be a highly organized effective communicator with an inquisitive mind with the capacity to investigate and lead solution-based decision making in the plant. This role is the most responsible Quality individual as Department Head and is part of the sites Senior Leadership Team.

Reports To:     Hilary Sibert

Location:         ByHeart owned Facility in Reading PA.

Start Date:      January 31, 2022 or prior


Role Responsibilities


  • Drives quality ownership at all levels, collaborating with the organization to drive the right quality culture and mindset with our employees.
  • Develops quality systems, training programs, and expresses consistent, clear philosophies, and practices that align with Corporate Quality policy and ensures effective and efficient implementation across the organization.
  • Subject matter expert and thought leader on all aspects of Quality Assurance including cGMP compliance, Environmental Monitoring and Hygienic Zoning, Statistical Process Control, Continuous improvement, Laboratory Operations (including instrumentation and microbiology), PX Measures, procedural document control, release and stability testing protocols, root cause problem solving and new product development- quality assurance.
  • Leads USFDA inspections as most responsible quality individual and responsible for observation resolutions and close out with agency.
  • Directly oversees change management program to ensures compliance with related laws, regulations, and corporate directives.
  • Defines and implements facility processes in alignment with Plant Management to ensure finished product safety and quality, including : ensuring all records/documentation, procedures, manufacturing operations are in compliance with company and other relevant regulatory requirements for ingredients & packaging used and products produced.
  • Assists Corporate Quality and Supply Operations in the development of strategies to oversee compliance assurance at co-manufacturing sites, testing labs and warehouses
  • Provides business leaders with information and analytics when making key quality decisions.
  • Provides supervision for direct staff including hiring, training, performance management, mentoring and development.
  • Collaborates with Corporate Quality, Manufacturing Operations, Engineering, Maintenance, Procurement, and other Supply Chain support areas in order to efficiently implement Quality Improvement for Right-First-time product release.


Skills & Qualifications

  • BS in a Science-based curriculum (e.g., Biology, Microbiology, Food Science/Technology or Chemical Engineering) is required. Advanced degree is preferred.
  • Minimum of 10 years of USFDA Regulatory inspection experience
  • Minimum of 5 years of Quality leadership experience (i.e., Quality Assurance, Control, Compliance, or Improvement) within a manufacturing environment.
  • Minimum of 10 years in infant formula powder manufacturing, or other relevant food industry (e.g. Specialty Dairy Ingredients [Powdered] used in Infant Formula) required.
  • Advanced ability to develop and manage Quality management systems and processes
  • Extensive Knowledge of USFDA regulation (e.g., 21CFR106, 107, 113, 117) and proven ability to develop applicable SOPs that are compliant to regulations and corporate guidelines.
  • Food Safety Preventative Controls experience is required
  • IQ, OQ, PQ and part 11 compliance understanding preferred
  • Experience in gathering data from a variety of sources, analyzing and interpreting complex problems, and utilizing effective decision-making skills to deliver superior business solutions preferred.
  • Demonstrated verbal and written communication of technical information. Working knowledge of laboratory information and quality systems required
  • Ability to travel domestically or internationally 15-20%

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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