About Buildout

In 2010 Buildout pioneered commercial real estate (CRE) marketing automation. Today, with over 35,000 brokers and with 12 of the top 20 brokerages counted as customers, Buildout continues to be the leader in CRE marketing automation in addition to recently launching valuable, integrated back-office workflow and customer relationship management (CRM) solutions. Developed in close collaboration with our customers, Buildout allows brokerages to bring their expertise to every stage of their deals all from within one platform. Our vision is that CRE dealmaking will be tech-powered, but human-led. We have a “some-nonsense” culture that embodies nerds and humor. Learn more about who we are, what we do, and why we’re changing the face of CRE tech on our website: https://buildout.com/.  

The Opportunity

Headquartered in Chicago with employees distributed across the country, we’re a fast-growing company that achieves our vision through our values of Team, Customers, Product, and Continuous Improvement. We’re looking for a detailed and customer-focused Billing Manager to join our team. In this role, you’ll be responsible for owning the invoicing and billing process, accounts receivable, revenue, and deferred revenue.

You will be the go-to person for oversight on the billing, payments collections, and customer service aspects of Accounts Receivable. You will receive guidance and development from our Controller, who this position reports to, and exposure and opportunities to work with our CFO. If you’re someone who is motivated, detail-oriented and a team player who also loves having the autonomy to execute responsibilities, we’d love to meet you.

How You’ll Contribute at Buildout

  • Own and manage our billing function and implement new ideas to further streamline our process for a Buildout Quality experience
  • Ensure all customers are billing according to their contractual schedule (e.g. monthly, quarterly, annually)
  • Verify custom billing formulas to ensure customers are invoiced the correct amounts
  • Play a critical role in transitioning all Accounts Receivable related activities from our third-party accounting firm to in-house
  • Manage the process to get new customers efficiently and accurately set up with invoices in Sage
  • Oversee the processing of customer payments (i.e. checks and ACH payments), match them with invoices, and proactively follow up with overdue customers 
  • Oversee the appropriate revenue recognition process for all new deals and existing business
  • Follow up with and manage our incoming customer billing support tickets 
  • In partnership with our Controller, you will support the process of implementing our new ERP (Sage Intacct) and aid in financial audit requests
  • Develop great relationships with our customers and contribute to the value we deliver them

What You’ll Bring to Buildout 

  • 5+ years of related billing or Accounts Receivable experience, technology/SaaS experience is preferred 
  • Knowledge and understanding of AR end-to-end processes including invoicing customers, collections, and cash applications
  • Prior experience with Salesforce CRM (preferred) and Sage Intacct (nice to have)
  • Working knowledge of GAAP 
  • Excellent knowledge of various Microsoft applications like Excel 
  • The ability to learn quickly and prioritize responsibilities in a dynamic and fast-paced environment
  • Team player who collaborates well with internal team members and external vendors 
  • You bring a growth mindset: you’re highly motivated, solutions-focused, and adaptable to change
  • Prior experience managing team members preferred, as we anticipate your team to grow within the next 3-6 months
  • Bachelor’s degree in Accounting or Finance preferred, but not required

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.

We are based in Chicago, but this is a remote-friendly role open across most of the US. The salary range for this position is $72,000 - $90,000 depending on your experience.

Perks & Benefits 

We built a benefits program to match the quality of our team. This program includes:

  • Impactful insurance and benefit options, including covering 100% of employee health insurance premiums, FSA plan, STD, LTD, life insurance, and telemedicine 
  • Policies that support a healthy work/life balance, including Flexible PTO, company holidays, paid parental leave, and give back days
  • 401(k) with 4% company match and immediate vesting
  • An office in Chicago for those who prefer an office setting, plus a monthly remote work reimbursement 
  • Challenging problems to solve with a committed and supportive team who are invested in your growth and development
  • A wonderfully quirky culture where you’re encouraged to bring your whole self to work

Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. 

Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.

For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Buildout’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.