POSITION EXPERIENCE & ABILITIES:

 

NOTE:  These requirements represent minimum levels in order to perform the duties of the position on a satisfactory basis.  Candidates must have the ability to satisfactorily perform the essential functions of the position.

 

  1. Requires consistent demonstration of exemplary customer services skills, modeling and teaching these skills to coworkers. Exemplary customer service skills is defined as those normally demonstrated by staff at 5-Star luxury hotels and resorts.
  2. Requires ability to effectively manage personnel; requires administrative skills to include but not limited to staff selection, development, motivation, scheduling, and evaluation.
  3. American Culinary Federation certification preferred.
  4. ServSafe certification required.
  5. Requires vast knowledge in culinary arts.
  6. Requires proficient working knowledge of food service regulations, fire and safety procedures, human resources policies and procedures.
  7. Requires working knowledge of infection control, universal precautions and OSHA standards.
  8. Requires expert skills and experience creating recipes, menus, planning, designing, preparing and presenting meals.
  9. Requires ability to appropriately and professionally communicate verbally with guests, and co-workers. Ability to make self clearly understood by others required.
  10. Requires ability to exercise independent judgment under broad culinary guidelines. Exercise initiative, patience, tact and confidentiality; demonstrate supervisory and leadership ability; and ability to analyze and evaluate objectively. Requires ability to work under minimal supervision.
  11. Requires ability to comply with Patient’s rights, all regulatory requirements, and all company policies and procedures as stated now and in the future.
  12. Requires proficient ability to speak, read and write English.
  13. Requires recognized ability to meet multiple deadlines.
  14. Requires ability to maintain composure, positive attitude and awareness of priorities in an environment of stress and frequent interruptions.
  15. Requires ability to keep accurate, detailed records and timely prepare routine reports.
  16. Requires demonstrated strong assessment and analytical skills, including an ability to synthesize large amounts of information and to focus quickly on the essence of an issue; strong commitment to producing measurable results.
  17. Requires ability to function in a fast-paced, high volume, multi-faced, results-oriented work environment and to analyze issues, identify priorities, manage projects and make decisions expeditiously.
  18. Requires experience developing, directing and managing multiple projects and implementing strategic program goals.
  19. Requires ability to provide strategic and logistical planning and facilitate meetings, trainings, and presentations as required.
  20. Requires proficient conflict management and problem solving skills. Requires proficient working knowledge and experience in conflict management and problem solving.
  21. Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Requires ability to rent vehicles both domestically and internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner.
  22. Requires ability to maintain confidentiality.
  23. Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide-range of information.
  24. Requires in-depth ability to plan, administer, and report budgets.
  25. Requires proficient working knowledge of budgetary management and development of policies and procedures.
  26. Requires ability to provide strategic and logistical planning and facilitate meetings, conferences, workshops, and retreats as required.
  27. Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications, including electronic medical records, Microsoft Word, Excel, Power Point, and Outlook, required.
  28. Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner’s mission, vision, and values.
  29. Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.
  30. Requires ability to walk frequently; occasionally stand for prolonged periods of time; occasionally required to squat, climb stairs, kneel and twist. Required to sit for prolonged periods of time, including extensive airline travel.
  31. Requires ability to speak clearly and make self understood in face-to face interactions; to articulate with extreme accuracy and precisions to give directions speak on the phone, etc.
  32. Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.
  33. Requires ability to comply with Resident rights, all regulatory requirements, and all Company policies, procedures and guidelines.

 

POSITION CRITICAL SKILLS:

 

NOTE:  These requirements represent minimum levels in order to perform the position duties on a satisfactory basis.  Candidates must have the ability to satisfactorily perform the essential functions of the position.

 

  1. Planning and Organizing. Establish a course of action for oneself and/or others to accomplish specific goals.  Plan proper assignments for personnel and appropriately allocate resources.
  2. Leadership. Create and communicate a clear a vision/ goal, gain alignment with appropriate stakeholders, and foster a supportive climate that will achieve the desired results.
  3. Project/Program Management: Effectively direct and integrate all aspects of a project or program, ensure that work progresses toward achieving goals and objectives.
  4. Self-management. Demonstrate self-control and an ability to manage time and priorities.  Make sound decisions even under pressure.
  5. Communication. Clearly express ideas, either verbally or in writing, to include but not limited to grammar, organization, and structure. 
  6. Research. Effectively identify, collect, organize, and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation.
  7. Willingness to Learn. Assimilate and apply new job-related information promptly. 
  8. Creative & Innovative Thinking. Develop innovative ideas that provide solutions to all types of workplace challenges. Involves adapting traditional or devising new approaches, concepts, methods, models, designs, processes, technologies, and/or systems.  Includes a willingness to take fresh perspectives and risks in his/her thinking and seeking out fresh ideas from a wide variety of sources.
  9. Ethics & Integrity. Consistently earn the trust, respect, and confidence of coworkers and customers through consistent honesty, forthrightness and professionalism in all interactions.  Includes meeting commitments and promises.

____________________________________________________________________________________

POSITION CRITICAL BEHAVIORS:

 

NOTE:  These requirements represent minimum levels in order to perform the position duties on a satisfactory basis.  Candidates must have the ability to satisfactorily perform the essential functions of the position.

_____________________________________________________________________________________

  1. Team Player. Work effectively with others in the organization and outside the formal lines of authority (i.e., peers, other units, senior management, and the like) to accomplish organizational goals and to identify and resolve problems.  Includes considering the impact of your decisions on others.   
  2. Critical Thinking. The ability to actively and skillfully conceptualize, apply, analyze, synthesize, and/or evaluate information as a guide to belief and action 
  3. Bias for Action. The propensity to act or decide without customary analysis or sufficient information to achieve critical goals or objectives.   Includes responsible risk-taking.
  4. Self-Starter. Demonstrate initiative to take action to achieve goals beyond what is necessarily called for.  Includes the ability to work in a less structured environment.    
  5. Customer Service Orientation. Make efforts to listen to and understand the customer (both internal and external), anticipate customer needs and give high priority to customer satisfaction.
  6. Self-Confidence. Demonstrate initiative, confidence in oneself, resiliency and a willingness to take responsibility for personal actions. Have the courage to voice views that are unpopular
  7. Thoroughness. The ability to balance an attention to detail with the cost and benefit of doing so. 
  8. Adaptability. Maintain effectiveness in varying environments, tasks and responsibilities, or with various types of people and cultures.  Stay agile in the face of change.

BUCKNER VALUES:

 

NOTE:  Buckner follows Christ-centered values administered with professional excellence. Organizational values are critical because they define Buckner’s personality and provide our associates clarity about how to behave.

  1. Core Values. Our Core Values are behavioral traits that are inherent in Buckner; they are the heart of our identity and have existed since Buckner’s founding in 1879.
    1. Christ-like (mission driven, give the glory to someone else, self-sacrificing, forgiving);
    2. Servant Spirit (humble, treat others with respect, put others first, team player); and
    3. Passion-driven (dedicated to the mission and purpose of Buckner, persevere, reliable, work hard).
  2. Aspirational Values. Buckner has Aspirational Values which are characteristics we encourage all Buckner employees to have: Courage, Excellence, Loyalty, Be clear, and Be flexible.
  3. Expected Values. Buckner also holds all employees accountable for those traits which represent minimum behavioral standards: Honesty, Integrity, Respect for Others, Hardworking, Fair-minded, Accountable, and Responsible.

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