About the Role
As the Administrative Assistant for our Project HOPES program in Beaumont, you shine hope in the lives of our program participants by providing administrative support services for all incoming phone calls and program correspondence. In this role you will also serve as the data manager, providing accurate data entry into our corresponding systems and completing initial screenings on prospective participants while meeting quality standards.
What You’ll Do
As a member of our team, you will have an impact on our clients through accomplishment of the following responsibilities:
- Provide administrative support to the Project HOPES and Fatherhood Effect team members.
- Greet program participants and visitors while maintaining excellent customer service.
- Accept inquiry calls, provide information, and complete initial screening on prospective program participants.
- Answer phone calls and appropriately respond to inquiries and requests for information for the Foster Care program.
- Review and process mail, faxes, emails and other correspondence timely.
- Perform data entry, including intakes, discharges, assessments, client assistance, and screenings within two business days.
- Generate reports as assigned, compile the data, and disperse to leadership, Parent Educators, and the Community.
- Maintain accurate and complete program records and meet timely with the program supervisor to resolve any discrepancies.
- Prepare purchase orders and invoices for payments.
- Proofread memos, letters, spreadsheets, and other documents.
What You’ll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:
- High School Diploma or equivalent with a combination of 5 years work experience; or an associate degree in financial or business field
- Prior work experience in reception, administrative, and data management.
- Ability to communicate effectively both orally and in writing in English.
- Ability to work effectively under pressure and remain flexible as priorities change and prioritize tasks
- Ability to work under minimal supervision while exercising sound judgement and confidentiality.
- Ability to respectfully communicate, problem solve and collaborate with team members and maintain a safe and efficient work environment.
- Ability to transport clients in company or personal vehicle with appropriate state license, and must be age 21 to drive on behalf of Buckner
- Ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:
- Bachelor’s degree
- Prior experience with documentation, databases, and data reporting.
- Ability to speak, read and write in Spanish.
At Buckner one of the ways we show value to our team members is by offering the following perks:
- Medical and Dental benefits for employees and their eligible dependents;
- Life insurance;
- Short Term and Long Term Disability benefits;
- Paid Time Off and Holidays;
- Paid Parental Leave;
- Retirement Savings Plan; and
- The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.