About the Role

As the Foster Care Case Management Supervisor, you will impact the lives of children and families through the coordination and provision of services to foster children, foster families, and foster adoptive families by promoting foster care services in the community. In this role, you will lead the team of case managers and ensure compliance with all contracts and regulatory standards to meet the needs of our families.

What You’ll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:

Provide supervision and leadership to your team of foster care case managers to develop emerging leadership through professional growth and development, communicate annual goals and objectives, monitor and provide constructive feedback and conduct annual performance evaluations.

  • Participate as a member of the Foster Care team to meet the physical emotional social and spiritual needs of the foster children during the time they are placed in a Buckner foster home and provide ongoing case management for clients in Buckner foster homes.
  • Review and approve all child placement activities, investigations, and corrective and adverse action plans involving clients and provide crisis intervention when needed.
  • Review and approve admission forms, placement documents, investigation reports, service plans, discharge and transfer plans, and summaries Provide crisis intervention as needed.
  • Maintain documentation of client files in accordance with minimum standards and Buckner policies and procedures.
  • Investigate complaints about licensed foster/adoptive homes; identify issues and assist families in developing corrective action plans; and make recommendations when appropriate.
  • Participate in regular supervision and support with client and foster parents during frequent home visits, office visits, and telephone contact in accordance with licensing and Buckner policies and procedures.
  • Participate in in-service training, including SAMA, CPR/First Aid, Medications, and other clinical related training.
  • Communicate with DFPS and other placement agencies, meet with placement agency caseworkers to discuss client needs, and attend court hearings and permanency conferences for children.

What You’ll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:

  • This position requires basic understanding of a comprehensive field of knowledge normally associated with the attainment of a Master’s Degree in a related field. Involves ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables.
  • Knowledge and experience must meet at least one of the following options for qualifying as child placement management staff based on Texas Minimum Standards for Child Placing Agencies:
    • Master’s Degree specializing in human services field, nine credit hours in graduate level courses that focus on family and individual function, with at least 2 years documented child placement experience working in a Child Placing Agency; or
    • Master’s Degree from an accredited college or university, nine credit hours in graduate level courses that focus on family and individual function and interaction with 3 years documented experience in a child placing agency; or
    • Bachelor’s Degree from an accredited college or university in social work or other human services field, nine credit hours in undergraduate level courses that focus on family and individual function and interaction with 4 years documented experience in a child placing agency; or
    • Bachelor’s degree from an accredited college or university with 5 years documented experience in a child placing agency.
    • Excellent public speaking skills to successfully communicate with a multi-ethnic population base in the community and proficient ability to speak, read, and write English. Excellent communication skills and the ability to use tact and courtesy in interactions with coworkers, individuals and families.
  • A personality attuned to the requirements of meeting needs of clients, speak clearly to make yourself understood effectively in face to face interactions and articulate with accuracy and effectively motivate people. Requires excellent counseling and problem-solving skills.
  • Ability to work independently with minimal supervision and demonstrate a self-starter attitude by showing initiative, handling multiple tasks, and demonstrating effective organizational skills.
  • A working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.  
  • Ability to effectively manage employees, including staff selection, development, motivation, scheduling, and evaluation.
  • Ability to prioritize tasks and respond in crisis/pressure situations and flexibility to meet changing business needs.
  • Ability to work nights and weekends and be on-call as needed and travel to various geographic locations with some overnight stays.
  • Ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects. Ability to walk, stand and sit, sometimes for prolonged periods of time.
  • Age 21 with a valid driver's license and a clean driving record so you can be insured on the Buckner insurance and provide transportation as needed. Requires personal transportation to provide services throughout the local community;
  • Requires ability to evacuate with Buckner in the case of an emergency to provide care for the children.           
  • A professional commitment to Christian principles so as to perform tasks and responsibilities in alignment with Buckner’s mission, vision, and values

Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:

  • Master’s Degree in social work or counseling
  • Active and in good standing Licensed Child Placement Administrator
  • Master’s degree with course work in behavioral sciences or education.
  • Bilingual in English and Spanish preferred.
  • Previous experience as a supervisor, directing people, or teams.
  • A commitment to your own professional growth and development to enhance program services.

Job Perks
At Buckner one of the ways we show value to our team members is by offering the following perks:

  • Medical and Dental benefits for employees and their eligible dependents;
  • Life insurance;
  • Short Term and Long Term Disability benefits;
  • Paid Time Off and Holidays;
  • Paid Parental Leave;
  • Retirement Savings Plan; and
  • The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.

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