About the Role
As an Administrative Assistant, you have the incredible responsibility of exhibiting excellent customer service in cheerfully welcoming clients and guests, inviting them to share in complimentary refreshments, and creating a warm environment of comfort for individuals in crisis.
What You’ll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:
- Positively performing initial screens of incoming calls and in lobby visitors, in order to provide community resources and/or connect individuals with Buckner service offerings
- Provide a clean and safe lobby and classroom area for guests and clients as they enter the Family Hope Center
- Maintain the upkeep of the community board with vital information of monthly activities, classes and resources for families
- Provide Administrative Support to the team by inputting required data into the data system, purchase supplies needed for the Family Hope Center and assist in executing various activities and/or classes
- Monitor and manage the bill payments, accuracy of required reports and spreadsheets, while maintaining the organization of contracts, MOU’s and agreements
What You’ll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:
- Knowledge of assisting individuals that are considered at risk or crisis families
- Professional commitment to Christian principles in performing tasks and responsibilities, aligning with Buckner mission, vision and values
- 5 STARS Customer Service and communication skills to use tact and courtesy in interactions with team, community, volunteers and donors
- Excellent public speaking skills and ability to successfully present agency in a professional manner
- Self-motivated to accomplish established goals with moderate supervision
- Age 21 years of age with valid Driver’s License, with ability to provide transportation via agency vehicle to clients
- Proficient working knowledge and ability to accurately and timely operate computer related tasks with specific equipment, i.e. software applications, copier, fax, etc.
- Ability to work with frequent interruptions, maintain flexibility and deal with change; takes initiative
Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:
- Knowledge of assisting individuals that are considered at risk or crisis families
- Professional commitment to Christian principles in performing tasks and responsibilities, aligning with Buckner mission, vision and values
- 5 STARS Customer Service and communication skills to use tact and courtesy in interactions with team, community, volunteers and donors
- Excellent public speaking skills and ability to successfully present agency in a professional manner
- Self-motivated to accomplish established goals with moderate supervision
- Age 21 years of age with valid Driver’s License, with ability to provide transportation via agency vehicle to clients
- Proficient working knowledge and ability to accurately and timely operate computer related tasks with specific equipment, i.e. software applications, copier, fax, etc.
- Ability to work with frequent interruptions, maintain flexibility and deal with change; takes initiative
Job Perks
At Buckner one of the ways we show value to our team members is by offering the following perks:
- Medical and Dental benefits for employees and their eligible dependents;
- Life insurance;
- Short Term and Long Term Disability benefits;
- Paid Time Off and Holidays;
- Paid Parental Leave;
- Retirement Savings Plan; and
- The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
