About the Role

As a Lead Housekeeper, you will impact the lives of Residents through cleaning residential living area and common areas of the community. Assists with operations of the department and provides guidance and support to department staff.

What You’ll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:

  • Performs all duties in a courteous manner and maintains excellence in customer service including but not limited to cheerfully greeting residents and visitors and exercising respect with co-workers.
  • Effectively assists residents and families with housekeeping or laundry concerns; provides problem resolution for customer satisfaction or refers to director for follow-up.
  • Provides leadership support, guidance, and coaching to department personnel; administers policy and procedure in the absence of the director; assigns daily tasks and organizes staff to meet business needs in the absence of Director.
  • Prepares and distributes the housekeeping/laundry employee schedule as well as cleaning schedules in the absence of Director.
  • Monitors work performance of all housekeeping and laundry employees in the absence of Director; identifies and reports sub-standard work performance to the director for follow-up.
  • Assists director in providing training orientation for new employees, including but not limited to proper housekeeping and laundry methods, cleaning techniques, safe and appropriate use of chemicals.
  • Orders housekeeping and laundry supplies and chemicals in absence of director.
  • Monitors all laundry operations; ensures proper cleaning, handling and return to the appropriate resident in absence of director.
  • Participates in management meetings and conducts meetings in absence of director.
  • Cleans and services rooms, baths, and offices; dusts furniture and equipment; cleans windows, window sills, light globes; empties and removes trash; cleans and polishes bathtubs, sinks, mirrors, and similar items; replenishes supplies of soap and towels; cleans and polishes brass, glass panels, doors, partitions, and paneling; checks and fills all dispensers – hand soap, paper; vacuums all carpet.
  • Makes minor repairs and adjustments; replaces light bulbs; repairs clogged sinks, commodes, or drains.
  • Assists dietary unit as needed with set ups, clean up, policing spills during meals, etc.
  • Arranges for utility rooms, supply storage rooms and linen closets to be organized and maintained in a safe and orderly condition at all times.
  • Ensures all department equipment is in good working condition in accordance with manufacturer’s operational standards and arranges maintenance or repair as needed
  • Arranges for and assists with the moving of furniture as needed.
  • Detects and corrects, or reports, hazardous conditions that have a possibility of causing accidents or injuries to residents, employees, or visitors.
  • Observes and reports resident symptoms, reactions, and changes.
  • Participates in service training as required.
  • Maintain compliance with all Buckner policies, procedures and requirements.
  • Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
  • Attend staff meetings and training as required.
  • Perform general office tasks as required.
  • Perform special assignments, projects, and other duties as required.

What You’ll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:

  • Requires in-depth understanding of all phases of housekeeping and laundry operations; prior related experience preferred.
  • Requires proficient ability to speak, read and write English; ability to communicate effectively, both orally and in writing.
  • Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy.
  • Work deals mostly with objects, equipment, and/or machines at or within arm’s reach. Depth perception and field of vision (peripheral) are of some importance.
  • Requires ability to maintain confidentiality.
  • Requires ability to recognize differences in sound generated by equipment or machinery which may indicate operating problems or safety concerns.
  • Requires ability to recognize differences in sound, such as voices/noises that are loud and playful instead of angry and combative.
  • Requires ability to adjust and operate electric cleaning equipment; ability to work with hand tools.
  • Requires ability to perform tasks with due consideration for residents in vicinity and ability to cooperate and work with other employees.
  • Requires commitment to Christian principles and teachings both professionally and personally.
  • Requires ability to move cleaning equipment throughout the facility, using up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.
  • Requires ability to walk, stand and sit, sometimes for prolonged periods of time; turns, stoops, kneels, crouches, reaches, and pushes, pulls, handles, stands, walks over 75% of shift.
  • Requires ability to work under minimal supervision, exercising independent initiative and sound judgment based on skills and knowledge.
  • Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.

Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:

Someone bilingual in Spanish and English

Job Perks
At Buckner one of the ways we show value to our team members is by offering the following perks:

  • Medical and Dental benefits for employees and their eligible dependents;
  • Life insurance;
  • Short Term and Long Term Disability benefits;
  • Paid Time Off and Holidays;
  • Retirement Savings Plan; and
  • The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Buckner are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.