At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
Job Summary: As the Director of Learning and Development, you will be instrumental in shaping and driving the company's learning initiatives while serving as a strategic advisor and collaborator to various business teams. You will partner with senior stakeholders to define learning needs and set the agenda, design learning journeys and programs, oversee their delivery, track impact, and develop additional learning interventions. Additionally, you will manage relationships with external vendors and mentor junior team members. Since our team operates remotely, you must be adept at virtual communication and collaboration.
Key Responsibilities: • Training Needs Analysis: Identify organizational learning needs and design programs that integrate instructional best practices with business objectives. • Program Development: Create engaging e-learning, blended, and instructor-led learning experiences that are innovative and user-friendly. • Stakeholder Consultation: Collaborate with key decision-makers to develop implementation strategies that drive the successful adoption of learning programs. • Continuous Improvement: Conduct ongoing assessments and evaluations of learning programs to enhance their effectiveness and impact. • Collaboration: Work closely with management and subject matter experts to develop and execute comprehensive learning strategies across the organization. • Learning Management System (LMS) Administration: Manage, assess, and report on blended learning initiatives using the internal LMS, providing insights into learning trends and addressing any issues. • Data Reporting: Track and report on tool usage and LMS features, using data to inform decisions and execute plans for continuous improvement.
Required Qualifications: • Experience: 10+ years of relevant experience, preferably within a service-driven organization. • Skills: Strong project management, planning, and organizational skills with keen attention to detail. Must demonstrate ownership and a results-driven mindset. • Technical Proficiency: Advanced skills in Excel, PowerPoint, and possibly Tableau. Familiarity with LMS and survey tools is required.
Education: • Bachelor’s degree (B.A.) or equivalent relevant work experience.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $130,000-$150,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
We are committed to being an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you!
