Overview

We’re excited to be looking for an Email & Retention Marketing Associate to join our rapidly-growing team in Brooklyn, NY (currently remote and expected to be back in summer 2021 - this is not a permanent remote role). Reporting to our Manager of Retention Marketing, you will support the team in reaching our ever-expanding audience through email and retention marketing efforts. Our  team is dedicated to finding new and fresh ways to communicate with our customers and we’re excited to find someone who shares that passion! 

This role is perfect for you if you are a proactive and strong communicator who is excited about the world of retention marketing and interested in working on a small and mighty team in a hands-on, collaborative, and open learning environment. This role is a great way to learn about email and grow with the team over time.

What you’ll do

  • Manage monthly survey process to share and facilitate creative and design feedback in partnership with Senior Retention Associate
  • Create and submit briefs based on campaign needs
  • Partner with team in building and reviewing email flows to meet quality assurance requirements and drive various campaign strategies
  • Conduct weekly product audits and create new email flows in support of our Comfort Crew Rewards Program
  • Build and maintain cross-functional relationships to ensure the free flow of information and feedback
  • Actively learn about retention and email marketing

We’re looking for someone who brings

  • 0-1 years of marketing work or internship experience with exposure to email and retention channels
  • Basic understanding of retention marketing and an interest in email marketing
  • Proven track record of organized and thoughtful work
  • Strong verbal and written communication skills
  • Critical thinking skills and an action-oriented mindset
  • Basic experience with email software programs
  • HTML experience and a basic understanding of URLs/UTMs is a plus

Why join us?

  • Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.
  • We work hard, but are well-rounded (and well-rested). Breaks to pet dogs and hang with coworkers are encouraged. So is taking vacation (we’ve got a $1k vacation bonus), getting out of here at a reasonable hour, Summer Fridays, and obviously getting a great night sleep (our day starts at 10am).
  • Care about growth? So do we. We’re growing rapidly, so we’ve got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects and business needs pop up every single day, and we always look internally first.
  • All the other stuff you’d expect - great benefits (with fully company-paid options), a 401k plan, 100% paid parental leave for ALL new parents, budget for learning and development, fun team outings, and much more.

Everyone is welcome at Brooklinen - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.

About Brooklinen

At Brooklinen, we deliver simple, beautiful, high-quality home essentials at a fair price. We cut out the middlemen, brand markups, and anything that doesn’t add value for our customers so they can absorb all the savings. We design our own luxury basics and bring them to you at brooklinen.com.

Since launching 2014, Brooklinen has obtained over 60,000+ 5-star reviews and been featured in Forbes, Vogue, Fortune, New York Magazine, GQ and more.

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