Your Role

The Lifestyle Director serves as the manager of resident programs to include recreational, social, cultural, travel, and entertainment designed to enrich the quality of life and enhance the vibrancy of the community for residents. In support of the Marketing and New Home Sales teams, the Lifestyle Manager will provide informative and engaging community tours and overviews to prospective homeowners. The position of Lifestyle Director is not just a weekday desk job, so the qualified candidate must be able to work hours that are flexible and will include some nights, weekends, and holidays.

Your Key Deliverables

  • Responsible for the daily overall functioning of the Experience Center ensuring all homeowners and guests are greeted with a welcome and smile.
  • Provide excellent customer service to all homeowners and guests at all times.
  • Respond to all inquiries and provide other supportive services as necessary; answer telephone calls, respond to written and email communication and make contact with members and guests.
  • As an advocate for Marketing and New Home Sales, conduct engaging community tours, answer questions regarding community amenities, policies and cost schedules. Due to heavy sales traffic on weekends, the position will be required to work one weekend day with one consecutive day off during the week.
  • Provides project support to the Community Manager as required. Assists the Community Manager in establishing and maintaining management policy and procedures for the efficient functioning of administrative operations.
  • Ensure all association rules and regulations of the experience Centers are being followed at all times. Notify management or direct supervisor if a homeowner or guest is not adhering to rules and regulations.
  • Manage and facilitate the Closed Facebook resident page and, as implemented, other social media, to foster community building, engagement and Metro District /Builder communication.
  • Plan, coordinate and implement resident programs, classes and special community-wide events. In planning, solicits input and involvement from residents and/or prospects to stimulate participation and awareness of the robust and facilitated lifestyle opportunities
  • Budget, plan and execute various community events such as concerts, movies, wine events and other seasonal events. Tasks include, but are not limited to, creating event site plans for city approval, researching and hiring event vendors, designing event signage and supervising event logistics.
  • Assist members, chartered clubs, and community organization in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments, and arrangements for the collection of fees and deposits as applicable.
  • Oversee the community calendar of events and rentals of facilities for parties, special events, etc. 
  • Manager and/or The Management Trust Accounting Department.
  • Supervise the handling, reconciling, depositing and reporting all revenues collected for activities, programming and balancing cash registers, and reconciling and auditing petty cash account.
  • Coordinate and hire independent contractors (instructors, personal trainers, educators, massage therapists, etc.) for special classes and activities, ensure proper documentation, certifications, licenses, certificate of liability insurance, and contracts are maintained at the Recreation Center.
  • Oversee the New Resident Orientation presentations to ensure adequate promotion, room set-up, amenities and community participation.
  • Work with residents to assist in the establishment of chartered clubs/ committees. Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as the general overseer.
  • Continually build and strengthen relationships with other community organizations for the betterment of the community including but not limited to local police, fire, and school organizations.
  • Develop an active volunteer and community outreach program among residents, providing for both promotion and recognition.
  • Assist in development and implementation of policies and procedures for all facility operations including recommendations for updating Rules and Regulations, employee polices, safety policies, computer policies, member services policies, rental policies, etc.
  • Internally track and prepare statistical reports for the Board of Directors including: attendance records of members/guests, events, rentals, activities, private and community functions, classes, aquatics, etc.

Must Haves

  • Minimum three (3) years of experience in coordinating and promoting recreational activities and programs, volunteer programs and/or fund raising events
  • An engaging personality with a desire to talk to others and share an excitement for the community
  • Strong ability to coordinate multiple projects and use time management skills
  • Social media skills, including Facebook Closed Pages
  • Intermediate mathematics, and excellent spelling and English writing skills. Strong internal/external customer relation skills required necessary to communicate effectively with all levels of management, employees, homeowners, and other stakeholders.
  • Ability to work with confidential/sensitive information and use diplomacy in communicating such information
  • Capable of working weekends, extended hours and holidays as necessary

Nice to Haves

  • A degree in recreation, hospitality, or communication fields preferred

Your Opportunity


We are proud to offer our employees what they value most:

• Competitive compensation
• Excellent extended health benefits
• Flex-spending account
• Work-life balance
• 401K matching
• Generous tuition assistance program
• Leadership development and mentorship programs
• Charitable donation matching
• A culture based on our values of Passion, Integrity and Community


Your New Home

Brookfield Residential is a leading North American land developer and homebuilder with one goal in mind - to create the best places to call home. From the development of award winning master-planned communities, to the design and construction of premier homes and commercial properties, we are committed to cultivating exceptional life experience for our customers and for our employees.

Building great communities and homes takes vision and dedication, but most importantly, it takes a strong team. Having been in business for more than 60 years, we know it is our people who make Brookfield Residential what it is today. We were humbled to be named by Aon as one of the Best Employers in Canada and U.S. in 2017.



Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Brookfield Residential are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.