BrightSign, the global market leader in digital signage media players, is seeking an Order Administrator to join our growing logistics and operations team. This role requires working full time out of our Minden, Nevada warehouse location.  This is a great opportunity to join a fast-growing industry-leading company.  

Daily Duties

  • Process both hardware and subscription purchase orders in our NetSuite System (experience preferred, but not required). Clearing the orders box with no open orders left at the end of each day.
  • Communicate to our customers answering questions using Zendesk (experience preferred, but not required).
  • Direct interaction with customers via Phone and Zendesk.
  • Assist the warehouse fulfillment team, when needed.
  • Process in returned/damaged items.
  • Account for inventory during month end inventory reconciliation.

Ideal Candidate Profile

  • High attention to detail and can take notes well.
  • Great customer service experience (3-5 years experience preferred) on the phone and via Zendesk/email.
  • Team player and always willing to help other members when needed.
  • Able to stay focused in front of a computer for long periods of time.

 

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