About BrightInsight:

BrightInsight is a VC-backed Silicon Valley startup that provides the leading global regulated IoT platform for the world’s top biopharma and medtech companies. We are headquartered in San Francisco with an office in London and employees throughout Europe, and are rapidly expanding our company to serve our European clients

We are a team of experienced professionals who are passionate about transforming patient outcomes globally by bringing the power of digital technology to healthcare. Our mission is to accelerate regulated digital health innovation for our biopharma and medtech customers through our scalable medical-grade platform

In the past year, the award-winning BrightInsight Platform was selected as the “Best IoT Healthcare Platform” in the 2019 MedTech Breakthrough Awards, the “2018 Google Cloud Partner of the Year for Healthcare and Life Sciences,” was featured as the cover story for CIOReview Magazine’s “20 Most Promising Biotech Solution Providers 2019," and was included in The Journal of mHealth's “2020 Global Digital Health 100”.

If you enjoy working with solution-oriented, driven colleagues in an agile, bureaucratic-free environment, then come join us at BrightInsight.

What we’re looking for…

As the Director/Sr. Manager of Strategy and Operations at BrightInsight, you’ll be responsible for driving the next stage of growth of the organization by applying analytical problem-solving techniques to critical business challenges. We are at a pivotal point in our journey as we graduate from incubation and are now focusing on scale and growth in order to deliver on our ambitious platform-based customer solutions.

You’ll lead strategic initiatives impacting delivery of our products and services by establishing and refining best practices for managing daily business operations. You’ll take a holistic perspective across the organization to identify cross functional dependencies, by developing integral partnerships with members of the Leadership Team in every area of our business. You will be responsible for designing, developing and implementing new initiatives, processes and models that enable each function and therefore the entire organization to scale and grow. To successfully execute, you’ll bring your expertise in systems-level problem solving to every solution we create.

A Strategy and Operations role at BrightInsight will be the connecting fabric and catalyst for improvement across the entire BrightInsight organization.

What you’ll do:

  • Partner with senior leadership to identify cross functional gaps and serve as the thought leader to bridge those gaps across the functions
  • Lead cross-functional strategic initiatives across BrightInsight spanning areas including: Product Development, Operations, Regulatory, Privacy, Security, Quality, Legal, Finance, HR and Corporate
  • Develop strategies to define new operating models and then build them out
  • Own and manage key operational processes to ensure that BrightInsight can effectively deliver core products and services
  • Drive efforts to define and apply best operating practices across the organization
  • Support operationalization of new business model and services

What you’ll need:

  • 8+ years of work experience in strategy and operations but with a focus on execution of the most strategic initiatives related to business and operations
  • Expert grasp of applying a structured, analytical problem-solving approach to a diverse set of applications
  • Uncanny ability to quickly distill clarity from ambiguity, whether defining a path forward or explaining a new concept
  • Masterful data collection and analysis skills to inform decisions, and the ability to discern the best way to communicate the results to many audiences
  • Expertise applying systems-thinking in a variety of applications
  • Demonstrated ability to lead through both influence and authority with a variety of stakeholders at all levels (customers, partners, executives, direct reports)
  • Cross-functional credibility to lead teams, both technical and business oriented
  • Systems-thinking perspective
  • Insatiable curiosity and a passion to learn
  • Startup experience and attitude (roll up your sleeves)

Additional things we’d like you to have:

  • Degree or equivalent experience in a technical discipline (e.g. engineering)
  • Graduate degree in business (MBA) or related applicable field
  • Healthcare experience
  • Management consulting or similar internal consulting experience
  • Product development and commercial operations experience
  • Familiarity with lean principles and Agile software development
  • Startup experience and attitude (roll up your sleeves)

BrightInsight is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. BrightInsight does not discriminate in employment opportunities or practices on the basis of: age, race, religious belief, colour, sex, national origin, marital status, sexual orientation, gender identity, disability, pregnancy status or any other status protected by law. BrightInsight makes reasonable adjustments so that qualified applicants with a disability may participate in the selection process. BrightInsight will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with BrightInsight.

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