Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.
What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.
If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.
Job Summary: Centrum Health, a part of NeueHealth, which is a Bright Health Group company, is in search of a Referral Coordinator. The Referral Coordinator assists our health care facilities/medical clinics with coordinating referral appointments for patients while sending referral forms to our health records department.
Duties and Responsibilities
Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
Ensure complete and accurate registration, including patient demographic and current insurance information
Assemble information concerning patient’s clinical background and referral needs
Provide appropriate clinical information to specialist
Contact review organizations and insurance companies to ensure prior approval requirements are met
Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Review details and expectations about the referral with patients
Requirements and skills
Proven work experience as a Referral Coordinator or similar role
Strong customer service focus
Effective verbal and written communication skills
Relevant training and/or certifications as a Referral Coordinator
Education and other skills
High school degree or GED
Bilingual in English and Spanish
We’re Making Healthcare Right. Together.
We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:
Focusing on Consumers We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.
Building on Alignment We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.
Powered by Technology
We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.