Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

Position Summary

Responsible for the currency and compliance of company manuals and publications, the Specialist Technical Publications Specialist reports to the Manager Company Manual System and supports manual control, distribution, and tracking for the various departments and operations groups.

This position requires strong communication across all areas of Operations, with strong grammar and editing abilities.

Essential Functions

  • Maintain and update the master file of all company manuals, forms, and documents in the Company Manual System
  • Manage the currency, control, distribution, and tracking of Company manuals and publications
  • Create draft documents and coordinate revisions with manual owners
  • Create, format, and edit various company forms as necessary
  • Track and record revision transmittal documents from assigned manual holders
  • Issue and distribute bulletins to company manuals as required
  • Update and distribute manuals/documents to the web, mobile devices, synced servers, and Electronic Flight Bag (EFB)
  • Verify compliance with published procedures to identify any inconsistencies as deemed necessary per the Technical Style Guide (TSG)
  • Serve as the Subject Matter Expert for creating, editing, and publishing manuals and documents
  • Review the impact of procedural changes to the manual content and amend the procedure(s) and/or process(es) as deemed necessary
  • Upon receipt of a revision or new (original) manual, ensure the revision has been accepted and/or approved, as applicable
  • Partner with other Subject Matter Experts (SMEs), IT, and stakeholders in various departments on cross-functional projects
  • Provide end-user support for manuals on the web and mobile devices
  • Support the Company read and sign program
  • Maintain established best practices
  • Identify and champion process improvements
  • Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Minimum Qualifications

  • Must be at least 18 years of age
  • High School diploma or equivalent educational achievement
  • 2+ years of experience working in a publications environment or writing technical documentation
  • Detailed understanding of the format, layout, publishing, and distribution process of electronic documents
  • Must read, write, and speak English fluently
  • Must have authorization to work in the US as defined by the Immigration Reform Act of 1986
  • Must be flexible and willing to work days, nights, weekends, holidays, and overtime if needed
  • Must be willing to work with other departments within the company as needed
  • High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility

Preferred Qualifications

  • Prior aviation experience
  • Experience with publications software
  • HTML / XML, style sheets, structured authoring, or content management systems experience

Skills/Abilities

  • Possess a working knowledge and understanding of applicable CFRs and associated regulatory/governmental regulations
  • Strong skills in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat
  • Excellent communications skills, both verbal and written
  • Strong presentation skills with the ability to communicate to Leadership
  • Must be able to handle high-stress situations
  • Ability to work with fellow Team Members with a variety of personalities
  • Ability to multi-task easily, while meeting the demands of several different stakeholders
  • Exemplifies Breeze’s safety culture, values, and mission

 

Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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