Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK. 

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO 

Braze is committed to the achievement of sustained peak Sales performance by ensuring world class Sales Productivity. As Sales Productivity Manager - Rep Effectiveness, you will be a strategic partner to the Account Executive team to help them become more effective, productive, and higher producing. You will leverage data to identify areas for coaching and development and deliver programs designed to close those performance gaps. 

  • Act as a guide for AEs after they have completed the onboarding process
  • Coach AEs on knowledge, skills, and behaviors
  • Analyze individual and team performance across the assigned region to determine areas of excellence and opportunity
  • Communicate data and key findings with sales leadership
  • Track KPIs to identify trends, anticipate development needs, and proactively execute programs that accelerate growth
  • Partner with sales leadership to develop strategies and objectives that lead to the success of each individual and team
  • Collaborate closely with the Sales Enablement organization to develop and manage resources and other assets as required to tailor trainings to the needs of their region
  • Ensure team members have clarity of purpose, the tools required to meet their responsibilities, and an environment conducive to diversity of thought, innovation, and personal and professional growth
  • Monitor skill development and manage individual development plans

WHO YOU ARE

  • 5+ years combined experience in Sales or Sales readiness/productivity/enablement. 
  • Subject matter expertise in sales process, methodologies and techniques with demonstrated independent thought leadership
  • Strong communication and influence skills
  • Exceptional relationship management skills with senior stakeholders
  • Strong collaboration and problem-solving skills
  • Confidence when presenting in front of large groups
  • Proven track record of producing and hosting enablement events, leading advanced sales training driving adoption of best practices, and measuring the impact of productivity programs at scale
  • Flexibility and ability to pivot to new demands with a high sense of urgency
  • Demonstrated leadership in delivering results with large-scale, cross-functional teams
  • Experience working with Learning Management Systems and other related systems and processes
  • Proven ability to lead and develop high performance teams
  • Ability to conduct analyses, translate results to digestible communications including messages and presentations
  • Moderate travel
  • Business fluent English. Additional languages are an advantage

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that includes equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave 
  • Global presence, dog-friendly offices, and remote availability 
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement 
  • Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week 
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work® 

 

If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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​​At Braze, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. We are deeply committed to making our organization a place for all individuals regardless of race, religion, national origin, age, sex and gender identity, sexual orientation, pregnancy status, familial status, disability status, veteran status, genetic information or any other protected class. This core value is a pillar of our business and critical to our success.

Your responses will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you are selected to interview, to request an accommodation either as part of the interview process or during your potential employment with Braze, please let your recruiter know and a member of our People Relations team will follow up with you.

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