WHO WE ARE

Braze is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today’s mobile-first world and tomorrow’s ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren’t built for today’s on-demand, always-connected customer. With data, technology, and teams working together in unison, the Braze platform makes marketing more authentic, brands more human, and customers more satisfied with every experience.

Each month, tens of billions of messages associated with over 1.5 billion active users are managed through our technology. Braze is a venture-backed company with hundreds of employees in offices located in New York City, San Francisco, London, and Singapore. We’ve been recognized by Forbes Cloud 100 at #85, ranked #225 on Inc.'s 500 Fastest Growing Private Companies, and listed as #21 in the Deloitte Technology Fast 500 List, and recognized by The New York Times as ‘The Next Wave of ‘Unicorn’ Start-Ups’. Learn more at Braze.com.

WHAT YOU'LL DO

  • Manage and tie together data sources to support sales and marketing strategies
  • Identify and execute strategies to grow pipeline generation efforts
  • Improve and maintain dashboards and accurate pipeline measurement and sourcing
  • Iterate with key stakeholders to improve and maintain dashboards and accurate forecasting
  • Fulfill ad-hoc reporting requests and identify opportunities for improved reporting
  • Partner with cross functional departments to learn business needs and how it may impact both the Customer Success Organization and Technical Support Organization
  • Design business initiatives that analyze customer data, and trigger actions for the customer success team to proactively engage with customers
  • Make recommendations to improve efficiencies through development and adoption of best practices related to the company's renewal and churn processes and standardized procedures including documentation and maintenance of documents

WHAT YOU HAVE

  • You have 2-5 years of experience in sales operations
  • You are tech savvy and proficient with Excel
  • You have knowledge of Salesforce.com, admin experience a plus
  • You are organized and able to work on both long-term projects and requests requiring a quick turnaround
  • You are capable of turning large sets of data into actionable insights
  • You love working cross functionally and globally to support the broader team’s goals
  • You’re curious, insightful, and are a detail-oriented operator who can see the big picture
  • Bonus points:
    • Prior experience working at a SaaS business
    • Salesforce Admin experience

WHAT WE OFFER

A great tech startup culture where openness, curiosity, collaboration and career growth are encouraged and supported.  You’ll also have the opportunity to work, daily, with Braze’s clients, many of whom are the most innovative and exciting enterprise and mobile brands in the world.

  • Competitive compensation that includes equity
  • Excellent medical and dental coverage for you and your dependents
  • Competitive pension and life insurance plans
  • Daily lunch allowance and fully stocked kitchen with snacks and beverages
  • Collaborative, transparent, collegial and fun loving office culture
  • Flexible time off policy to balance your work and life in the way that suits you best

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