WHO WE ARE

Braze (formerly Appboy) is a customer engagement platform that forms strong bonds between people and the brands they love. We empower brands to humanize their connections with customers through technology, resulting in better experiences and increased retention, lifetime value, and ROI. Teams use Braze to deliver highly personalized messaging experiences that span across channels, platforms, and devices. This is made possible by our stack, which is located at the core of a modern marketing technology ecosystem.

Braze is a venture-backed company with hundreds of employees. Our offices are located in New York City, San Francisco, London, and Singapore. Most recently, we’ve been named a Leader in the Forrester Wave™: Mobile Engagement Automation, Q3 2017 evaluation. We’ve received the Digiday Signal Award for Best CRM, in addition to being named VentureBeat Omnichannel MMA’s “Best Bet,” a Cloud100 Rising Star in Forbes, and #21 in the Deloitte Technology Fast 500 List. Learn more at Braze.com.

WHAT WE’RE LOOKING FOR

We’re on the hunt for a seasoned player to head the Braze Content Marketing team in the NYC office to help push Braze Content Marketing to the next level. You and your team will have a measurable and growing impact on company owned/earned impressions, leads & acquisition, and overall OKRs.

WHO YOU ARE

You’re a positive, sleeves-rolled-up leader and practitioner who thrives on navigating the shifting priorities of a rapidly evolving tech space. You pride yourself on being a nimble strategist and an articulate communicator and relish change as an opportunity to blaze new trails.

WHAT YOU’LL DO

As the Content Marketing lead, you will drive strategy to distinguish Braze from competitors and elevate the company’s reputation as an innovative thought-leader within the customer engagement space, while raising awareness globally, amongst both digital-first and enterprise companies. You’ll partner with the company’s leadership team to position Braze for its next decade of success and growth.

RESPONSIBILITIES

  • Motivate, mentor, and grow a team of creative, innovative communicators
  • Identify and leverage macro trends to inform and position business narratives and content strategies
  • Create multi-layered content strategies & plans from long to short form, across a mix of formats
  • Ensure that brand voice is consistent across all content from promotional to educational long-form writing, yet appropriate for the respective format
  • Analyze content initiatives for performance against department OKRs
  • Use data-backed rationales to optimize content initiatives over time
  • Assess and build future-state plans based on corporate growth needs
  • Collaborate productively with other Braze teams within marketing (Lifecycle, Operations, Creative Studio, Regional, Experiences) and outside of marketing (Leadership, Sales, Business Development, Customer Success, Business Insights, Product, People)
  • Encourage and contribute to a growing roster of influential and subject-matter expert contributors to Braze content

WHO YOU ARE

  • 9+ years experience
  • Exceptional communication skills (Impeccable writing and editing skills)
  • Fluency with a range of content formats across various media
  • Experience with oversight of external contributors
  • Proven track record of building and motivating effective teams and fostering individuals’ career development
  • Facility with data
  • Must have an executive presence being able to provide strategic counsel/recommendations to senior leadership
  • Active interest in and curiosity about the evolving MarTech industry
  • Previous experience in B2B tech a plus

WHAT WE OFFER

Our aim is to foster a culture of inclusion where all individuals feel respected, are treated fairly, can achieve work-life harmony, and have an opportunity to excel in their careers.

  • Excellent medical insurance and life insurance coverage for you and your dependents
  • Matching 401(k)
  • Daily catered lunches, snacks, and beverages
  • Collaborative, transparent, collegial office culture
  • Flexible time off policy to balance work and life in the way that suits you best

This position is exempt under the provisions of the Fair Labor Standards Act.

Apply for this Job

* Required

File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Braze are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.