Requirements/Job Duties:
- Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams
- Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team
- Monitor and report on project progress to stakeholders
- Build and strengthen relationships with the customer and stakeholders (internal and external)
- Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects
- Utilize project management tools and techniques to improve execution and drive efficiencies.
- Implements engagement review and quality assurance procedures in accordance with our methodology
- Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback
- Proactively manage changes in project scope
- Effectively create and execute risk management plans
- Manage and analyze profitability, revenue, margins, bill rates and utilization across projects
- Understand and manage key project financial components to ensure projects are delivered within budget
- Responsible for quality and timely execution of deliverables across projects
Qualifications:
- Networking, Storage, Virtualization, Cloud, Security, or Collaboration (Unified Communications) Project Management experience required
- Unified communications (UC) and contact center (CC) platforms experience required
- Experience in a Professional Services environment, leading complex Information Technology projects is required
- Understanding of financial processes; ability to understand, analyze and create financial reports
- Proven experience with risk management; demonstrated ability to communicate appropriately to leadership
- Understanding of and the ability to utilize the process of stakeholder analysis
- Ability to work independently and aggressively track to project timelines
- Excellent documentation skills and attention to detail
- Ability to communicate well with customers and co-workers
- Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner
- Strong team building skills
- Excellent problem solving, and critical thinking skills
- Demonstrated communication skills (written, verbal, and presentation)
- Proficiency with project management software