Requirements
The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Job Responsibilities:
• Review project plans to plan and coordinate project activity.
• Manage backup, security and user help system.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Skills:
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Expert ability to work independently and manage one’s time.
• Expert leadership and mentoring skills necessary to provide support and constructive performance feedback.
• Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Expert knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Expert knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Expert knowledge of computer software, such as Visual Basic, Java, SQL, etc.
Education/Experience:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.
• 10+ years experience required.
Technical Skills
- 7+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology
- Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion.
- Needs to have the ability to walk teams through the creation of project charters, including determining scope, ways of working etc.
- 3+ years exp with Azure DevOps (formerly VSTS) and Confluence
- Advanced knowledge of Excel, MS PowerPoint, and MS Project
- Experience in large organizational change management
- 3+ year exp with Power BI
Nice to have:
- Certified Scrum Master (CSM)
- PMP certification
- SAFe certification
- Change Management Certification
- Six Sigma Black Belt Certification
- Some Scrum Master exp in addition to the required project management exp.
- Experience having worked with large enterprise level organizations.
What you’ll be working on
As an IT Project/Program Manager, you will work with the Application Program Management Team of Cat Digital and manage project teams to build software solutions that integrate common services across our application portfolio and other enterprise systems used by Caterpillar customers and dealers. The integration of applications with various Digital Platform capabilities that are built on the latest technologies by adopting industry’s best architecture patterns, security best practices etc. are critical for application’s success and its adoption.
The IT Project/Program Manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the IT Project/Program Manager is to manage the planning and execution of project team members. The IT Project/Program Manager will be responsible for managing the project charter, communications, metrics, reporting, and the overall project plan and budget. Support various project teams and obtain/provide a variety of information starting at concept stage and continuing through prototype, pilot, implementation and follow-up stages of various projects • • Develop and produce project management schedules. Use professional project management tools and techniques to manage reporting, tracking charts, checklist, and project scheduling software and to delegate appropriately. • • Manage change and take active leadership in timely decision making. Manage schedules that reflect detailed information related to the changes, including effected components and functions, timelines for various stages of project completion, cost, etc. • • Will work with the individual team members from multiple functional disciplines and customers to establish completion dates. Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problem and steps are in place to meet schedules. • • Depending on nature of problems, expected to recommend possible solutions and alternatives.