Brainlabs is a digital media agency – we’re passionate about using data and tech to craft marketing strategies that drive real business results for clients. Our 1000+ Brainlabbers partner with some of the world’s largest advertisers to do just that.
Our mission is simple, we want to become the world’s largest independent media agency, famous for delivering high performance and accelerating the careers of Brainlabbers whilst we’re at it.
Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.
As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.
This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.
You can read The Brainlabs Culture Code in full here.
As an Account Director/ Associate Director - Client Services you will deliver success across all aspects of your assigned clients’ Paid Media channels. You’ll ensure your team follows Brainlabs best practices, and you’ll play a key role in confirming quality assurance checks have been executed to deliver flawless projects. You will manage and mentor each of the positions under you to develop your team & drive client growth.
What you do:
- You will be overseeing entire digital marketing strategy while ensuring your team delivers flawless, effective paid media execution across all elements of your assigned clients.
- You will ensure the team follows defined Brainlabs best practices, and utilizes the proper features and tools to manage and optimize client account across channels..
- Winning for our clients, through strong delivery and building solid relationships
- You’ll translate client business goals into paid media account strategy through a deep knowledge of Media planning, platform features, ad types, and strategic testing plans.
- You will serve as a primary point of contact for clients, Manage client relationship and coordinate with internal team to ensure client satisfaction
Who you are
You are a proven digital marketer (10+ years min experience) with significant paid media experience across a variety of clients in India with monthly spend greater than $1mn USD. You have demonstrated ability to effectively manage a team and have a passion for connecting digital strategy to paid search tactical execution.
What particular set of skills would suit this role?
- You’ll be an experienced leader, with a track record of working in high-performing teams who are driven to deliver their best
- You’ll have deep expertise in digital media and experience in building cross-channel media strategies
- You’ll have experience dealing with multiple large clients, knowing how to prioritise, allocate resources and delegate to ensure successful outcomes
- You possess the capability to deliver optimal results for clients in a commercially savvy and efficient manner.
- Your comprehensive understanding of the entire marketing mix empowers you to confidently present and pitch our services to both prospective and current clients.
- Platform Knowledge: Google Stack, Meta, Planning and buying platforms
How you win
You will win by living our four core values every day in the way you approach your own work and how you work with others. This will help you to build highly effective teams, grow relationships and win for our clients.
KPIs
Client Relationship Management - Exceed client expectations through effective relationship, strategic thinking and communication skills. You will ensure that client expectations are met or exceeded and address any issue or concerns promptly
Team Leadership and Operational Excellence - you’ll build and lead a team that has performance at the forefront. You’ll identify the best way to manage resources while ensuring consistency, maximum efficiency and drive excellence for our clients
Client Expansion - Drive new business through pitching and cross selling by optimizing current revenue, identifying growth opportunities, and presenting new opportunities
Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
