WHAT IS BOX? 
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 
 
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 
 
WHY BOX NEEDS YOU 
Box is looking for a passionate leader to manage and scale our Unified Communications & Collaboration team. In this role you will lead a team of operations engineers and collaborate with our support, real estate and governance partners to deliver best-in-class real-time audio/visual, collaboration, and communication solutions across all of our corporate offices globally. The ideal candidate should be highly people-oriented and have the ability to motivate and lead a diverse team in a highly collaborative, distributed environment.  The candidate needs to be able to develop and manage a long-term roadmap that employs the strategic use of tools and processes to build a world-class Unified Communications & Collaboration team. The candidate should also have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations, including Executive Management. 
 
 
WHAT YOU'LL DO 
  • Establish a culture of excellence, trust, and responsibility within the Unified Communications & Collaboration team that aligns with Box’s core values.
  • Develop a UCC roadmap and financial plan that outlines long-term goals for the team and aligns with the overall IT Operations roadmap. Drive the team to execute against milestones on their way towards fulfilling these goals and commitments
  • Support the evolution of communications hardware and software systems designs through testing, validation and verification
  • Conduct design validation and field verification for system builds and upgrades locally and abroad
  • Function as an escalation point for issues concerning all AV systems (Conference room hardware, UCC platforms, digital signage and broadcasting systems)
  • Cross-departmental collaboration with teams like End User Services, Workplace Services, Internal Communications, Security and Compliance
  • Facilitating communication between headquarters and remote offices
  • Implement and maintain system configurations
 
 
WHO YOU ARE 
  • BA/BS degree in Management, Audio/Video Production, Media, Broadcasting, Information Systems or equivalent degree/experience in related field
  • 5+ years A/V, UCC, and management experience, preferably at a fast-paced high-growth company.
  • Technical certifications in IT/AV domain (Crestron, AVIXA, Biamp, QSC, CompTIA A+, Network+, CCNA)
  • Deep familiarity with cloud voice, video conferencing, and communications platforms (i.e. Zoom, RingCentral, Hangouts, Slack)
  • Advanced proficiency in collaboration technologies (device platforms, servers, UCaaS, networks, security, software, mobile, etc.)
  • Ability remain focused and calm during demanding and potentially stressful event productions
  • Exhibit professional decorum interfacing with executives and company leaders
  • High energy and passion for your work and achievements
  • Technical certifications in IT/AV domain (Crestron, AVIXA, Biamp, QSC, CompTIA A+, Network+, CCNA)
  • Excellent teamwork skills
  • Willingness to go above and beyond
 
BENEFITS 
 
EQUAL OPPORTUNITY 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Box are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.