It's an amazing time to be working at Box. We are transforming the content management landscape and we can't do it without enabling our clients. We know the word “training” rarely excites people – at Box Education, we are here to topple this expectation. As the Learning Experience Designer, you will come up with innovative content strategies to educate customers on the most effective ways to deploy Box. In partnership with Box Consulting, Customer Success Managers, and Product teams, you will build content in different modalities, with a special emphasis on on-demand experiences. Last but nor least, you will ensure that the content remains relevant for customers as Box evolves its products to change the way companies think about Cloud Content Management. 


Why Box Education needs you

We are a team of passionate and committed education and change management professionals, eager to learn and grow our practice. Our education services have been hugely popular over the last few years and we have developed a reputation for being key to our customers' success with Box. We want to add someone to the team who brings innovative thinking about engaging customers through education.  


Why Box needs you

Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in Cloud Content Management, Box is the only company that can help enterprises transform how people work together. We need to enable our customers through this transformation journey. That’s where you come in.


Why you need Box  

We want you to be part of the Customer Education revolution!  The old Learning & Development parameters are no longer sufficient to drive product adoption.  This is your opportunity to shape the way companies think about user enablement and help their team change the way they work in the digital age. 


Who you are 

You are an innovator, committed to understanding what drives users to change behavior and a master in the creation of engaging learning content that fosters adoption. You are intensely focused on the learner experience and you know how to build content that captures their attention, for example through storytelling. You are a great communicator and can partner effectively with cross-functional teams to align on adoption strategies to drive business outcomes. You can measure results to drive continuous program improvement. You’re curious and a lifelong learner who isn’t afraid of pushing the boundaries of the learning field.  

Here's the fine print:

  • You have 3+ years experience building highly engaging education content in a variety of modalities (e.g., eLearning, labs, hands-on practice, vILT), in consultation with your stakeholders, ideally in the IT field
  • You have experience with industry-standard e-learning development tools such as Adobe Creative Suite, Articulate 360, Camtasia, and with audio recording tools  
  • You have a knack for graphic design and multimedia asset creation
  • You are intimately familiar with the latest trends in the customer education field and with e-learning approaches and technologies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Box are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.