It's an amazing time to be working at Box, especially for Growth Marketing Manager. We have a large and growing customer base that includes 70% of the Fortune 500. Yet we're small enough that you'll have the opportunity to drive campaigns that change the way millions of people work. 
We're looking for a growth leader who will help drive expansion within our customer base, amplifying our customer experiences across the entire customer journey, from onboarding to advocacy. Empowering our customers to be successful is critical to the growth of Box as a whole. 
About the role
As a Growth Marketing Manager, you will be a fully dedicated business leader, responsible for growing our existing customer base, improving retention, and increasing product adoption. You will work cross-functionally with Marketing, Customer Success, Product and Analytics to strategize, manage, and execute a variety of multi-channel growth campaigns and programs in support of these goals, measuring and optimizing your approach along the way. You will play an integral role in shaping the strategy and direction of our global growth, driving how we effectively move our customers from onboarding to advocacy.
  • Leverage data to understand our products and user journeys in depth and identify areas of opportunity
  • Identify and execute internal research needs to support growth efforts, including surveys, usability testing, behaviors/motivations of customers, field visits, etc.
  • Conceptualize, build, and execute multi-channel marketing plans and campaigns (including developing messaging, positioning and compelling content) to drive customer engagement and growth across the entire post-sales customer journey (onboarding, adoption, retention, expansion)
  • Partner with our Analytics team to measure the impact of each campaign, and develop ways to scale
  • Drive the engagement and communication strategy to customers with a focus on automation and personalization
  • Investigate and test new channels to communicate with our existing customers
  • Generalize growth learnings and best-practices into a framework for future growth marketing initiatives 
  • Build in-product growth initiatives (e.g. push-notification, email, suggest promos) through thought leadership and partnership with Product and Marketing.
  • Optimize marketing strategy, content, and tactics by implementing learnings from A/B experimentation
  • MBA degree preferred, with minimum 5+ years of work experience
  • A strong background in a lifecycle marketing, growth marketing or product marketing, preferably B2B
  • A love of data and can analyze a marketing funnel; can identify and size different growth opportunities and the various ways to meet them
  • The ability to think strategically and develop comprehensive, data-driven marketing plans
  • Self-starter with exceptional ability to move efficiently from ambiguity to clarity and execution
  • Proven skills building quality customer-facing content, with a demonstrated understanding of requirements across mediums (email, web, etc.) and phases of the customer lifecycle
  • Experience driving marketing research that uncovers opportunities to improve the ways we target, position and message to our customers
  • Excellent ability to work effectively and collaboratively with a wide range of cross-functional partners from Product, Design, Customer Success, and Sales
  • Solid analytical acumen; able to interpret data, distill into actionable insights, and develop practical recommendations
  • Exceptional communication, problem solving, and project management skills.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Box are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.