As a Manager in our Cloud Infrastructure team, you and your team will lead the OS Lifecycle Management, including initial system hardening to provide the hardened base images and Configuration Management platform for Box services to consume.
These platforms are the heart of our technical stack and this manager will have the opportunity to lead through an interesting phase of the platforms where we need to ensure they meet our hybrid cloud strategy that emphasizes stability and developer productivity.
Why the team needs you 
We're a diverse mix of backgrounds and skillsets and each of us makes a big difference every day. We need someone who knows how to run enterprise-grade infrastructure and is passionate about using software to manage them rather than shell prompts. In particular we're looking for a principled leader who can grow, build, and develop the team as our business (and our cloud platforms) grow over the coming months and years. You'll work with your team and partner teams to develop and drive a roadmap and make our systems better and better for our customers!
Specifically, you will bring your expertise in designing and deploying production-grade, highly secure and performant Linux operating systems. You will lead a team responsible for Box's Configuration Management (Puppet), Image Build Pipelines (Jenkins/Packer) along with base OS hardening of production systems. You will be passionate about addressing fundamental shifts at Box such as:
  • Implementing a Test Driven Development model and a CI/CD pipeline for OS and Configuration Management changes.
  • Abstracting the OS via containerizing shared services and applications on bare-metal (for those that aren't Kubernetes friendly)
  • Rethinking the way we deploy and revert changes. The ability to remediate quickly allows us to be more agile.
  • Driving the company's migration to a new OS and more meaningfully, driving improvements to reduce the friction associated with future OS upgrades.
  • Embracing and driving Box towards a Infrastructure-as-Code model.
 Why you need Box 
Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. The Cloud Infrastructure team is enabling this by scaling our IaaS and PaaS platforms faster than you can say "inflection point". That's where you come in!
Who you are 
You have experience running distributed systems in production at scale and have managed systems with software
  • You've been a hands-on leader (3+ years) and a hands-on engineer (3+ years).
  • You value collaboration and think win-win
  • You're detail-oriented and curious and when you're faced with a black box - you open it up and figure out how it works
  • You effectively prioritize and manage your time and you can communicate effortlessly in any medium - email, slack, phone, face-to-face - and to any audience from a senior engineer to a vice president
  • You want to bring all these talents to work with other forward-thinking engineers and power a world-wide storage platform!
 Here's the fine print:
You have already spent 3+ years as an engineer supporting a production environment
  • You have expertise with Configuration Management, preferably Puppet
  • Proficient with Linux OS hardening (applying OS STIGs, CIS Benchmarks, SELinux) 
  • Experience with common DevOps/SRE tools such as Configuration, Alerting, Observability
  • You're totally at home command-lining around and troubleshooting/scripting on a Linux system
  • You are passionate about solving infrastructure problems with software
  • You have materially improved the operability of the systems you've run - through monitoring, service level management, lifecycle management, performance tuning, and documenting

 About Box: Founded in 2005, Box (NYSE:BOX) is transforming the way people and organizations work so they can achieve their greatest ambitions. As the world's leading enterprise software platform for secure content collaboration, Box helps business of all sizes in every industry securely access and manage their critical information in the cloud. Box is headquartered in Redwood City, CA, with offices across the United States, Europe and Asia. To learn more about Box, visit

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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