Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.
We are looking for a Solutions Consultant to innovate, win, and grow with us!
Bottomline is looking for an enthusiastic Solutions Consultant to provide consultancy and project management services to our customers in Thailand but also throughout South-East Asia. You will join our team supporting the SWIFT Applications and the Bottomline solutions for onsite customers and on our hosted platform (SaaS).
Business acumen and technology savvy, you will quickly learn and develop skills on the SWIFT platform as well as the Bottomline solutions, to assist with the daily operations and support, drive the on-boarding of new customers, and assist with the pre-sales tasks. Self-organized, you will put your project management skills at work to drive multiple projects in parallel while efficiently understanding and documenting the customers’ requirements. Customer oriented, you will be able to communicate well with customers and interact with tact to delight and exceed their expectations.
As a Solutions Consultant, a typical day might include the following:
• Rollout upgrades to customer SWIFT systems
• Conduct training for customers on new Bottomline solutions
• Work with the sales manager to understand the customer requirements
• Investigate and analyse technical production issues
• Conduct the onboarding of customers on the Bottomline SaaS platform
• Create project plan for customers requiring a major solution upgrade
You’re good at:
• Having a solid IT experience: applications support, enhancement and integration
• Windows and Linux essential server administration
• Relational databases understanding (basic knowledge of SQL scripting)
• Networking concepts (TCP\IP, routing, switching, VLANs, Firewalls)
• Project management
• Client servicing and quality
• Working independently locally and collaborate with your team around Asia
• Communicating in Thai and English, both spoken and written.
• Experience in the Financial industry
• Experience with risk and compliance solutions
• SWIFT solutions (Alliance Access / Alliance Gateway / SWIFT Net Link / HSM)
• SWIFT operations (messages, routing, PKI, etc.)
Just in case this isn’t the job for you, but perhaps you know someone who would be a perfect fit – send them this link. Thanks!
You’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.
Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer.
Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer.