Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.
We are looking for Jr Risk Associate to innovate, win, and grow with us in Portsmouth, NH or South Portland, ME.
As a member of the Paymode Business Solutions team you will spend your time authenticating sensitive business and bank account data for Paymode- X customers by applying investigative and analytical techniques to mitigate risk and fraud.
How you'll contribute:
Review high risk account documentation; ensuring information is complete and accurate, and work with customers (via phone, email, web) to obtain missing information
Analyze documents for suspicious discrepancies and counterfeit instruments
Utilize web research and data tools to validate and investigate discrepancies in new customer information to mitigate risk
Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures.
Communicate with financial institutions to verify account information
Escalate suspicious high risk activity to management
Interact with various levels of Management to clarify requirements and collaborate on process improvements
Develop working relationships with key business partners across the firm
Assist with special projects as assigned
What will make you successful:
Strong communication (verbal/written) and customer service skills
Detail oriented, organized and able to work well under pressure with a sense of urgency
Solid computer skills and proficient with Microsoft Office software
Strong analytical, research, and problem solving skills
Experience working in a AML, Fraud, KYC Due Diligence, on-boarding commercial clients, reviewing various business documentation highly preferred
Experience with LexisNexis preferred
High School Diploma or GED required; Bachelor’s degree in Criminal Justice, Criminology, Law, Accounting, Business, or similar course of study preferred.
You’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.