Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
Title: Banking Operations Manager
Reporting to: Head of Treasury & Banking
Employment Type: Full-time
Key Responsibilities:
- Work together with Head of Banking to establish Global Banking Operations team covering systems, procedures, controls and governance.
- Collaborate with cross-functional teams across the company, including Legal, Compliance, Commercial, Product and Finance to implement processes and new products.
- Build and maintain current banking relationships.
- Assist in structuring Banking and FX infrastructure in new markets and evaluate new banking initiatives.
- Support Global Banking projects, optimizing bank account structure and developing long term strategy.
- Act as first point of escalation for any operational issues across Boku’s banking network.
- Develop and implement policies and reporting.
- Lead new FX and Banking partner onboarding, KYC/AML, account opening, and system set up.
- Work with Legal to negotiate and arrange ISDA’s
- Manage annual KYC renewals across banking partners globally.
- Manage Authorized Signatory Book and updates.
- Manage banking and FX trading mandates.
- Manage safeguarding accounts across multiple jurisdictions.
- Implement operational and strategic initiatives across the team.
- Manage Banking & FX data across Treasury systems.
- Maintain effective communication with internal and external stakeholders.
- Assist with regulatory and audit requests.
Key Skills and Competencies
Technical Skills
- MS Office Suite (Excel, PowerPoint).
- Treasury Management System (Kyriba)
Communication Skills
- Excellent communication and presentation skills for communication with internal and external stakeholders.
- Ability to explain complex information clearly and
- Strong interpersonal skills with the ability to build relationships at all
Organisational Skills
- Strong attention to detail and
- Ability to manage multiple tasks and priorities in a fast-paced
- Excellent time management and organisational
Problem-Solving Skills
- Ability to identify issues and propose effective
- Analytical mindset with the ability to interpret data and generate insights.
- Proactive approach to addressing challenges and implementing improvements.
Qualifications and Experience
- Bachelor’s Degree.
Experience
- 5+ years of professional experience in financial institution/ Fintech.
- Working knowledge of onboarding processes, KYC, Financial Crime, PDD, risk frameworks.
- Direct experience in partnerships with global/regional banks, FX providers.
- Experience in improving processes through change management and automation.
- Experience in implementing changes to existing and developing new processes.
- Experience in working with multiple legal entities, counterparties across different markets.
- Previous people management experience is a plus.
Personal Attributes
- Strong relationship builder.
- Works collaboratively to achieve organizational goals
- Ability to lead change.
- Commitment to excellence and high standards of work
Working Conditions
- Work Environment: Hybrid working.
- Hours of Work: Full-time, standard business hours.
