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About Bluevine
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence.
As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.
All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us! #LI-Hybrid
This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.
ABOUT THE ROLE:
As a Resolutions Associate at Bluevine, you will be spearheading our efforts to reduce losses and drive repayment
on client accounts.
WHAT YOU'LL DO:
● Partner with Risk and Account Management to locate, notify, and collect from clients
● Craft and implement comprehensive workout plans which maximize repayment
● Act creatively to aggressively collect on delinquent accounts, leveraging available data and skip tracing
tools to reach clients and account debtors
● Coordinate with the Legal department and external counsel to create and take advantage of available
leverage
● Keep records meticulously in order to track the effectiveness and performance of internal and external
collections efforts
WHAT WE LOOK FOR:
● 1-3 years of work experience
● Bachelor’s degree preferred
● Strong decision-making and problem-solving skills
● Able to maintain composure in unfamiliar or ambiguous situations
● Self-motivated and positive
● Dependable and organized in fast-paced or high-pressure situations
● Customer service experience a plus
New Hire Base Salary Range: $39,700 - $47,600
BENEFITS AND PERKS - for employees located in the US
- Excellent health coverage and life insurance benefits
- 401K with an immediate 3% company match
- PTO, Company Holidays, and Flexible Holidays
- Company-sponsored Mental Health Benefits, including 1:1 therapy
- Over $1,000 annually for a wellness benefit of your choice
- Monthly WFH stipend
- Generous, paid parental leave covering up to 16 weeks
- Access to financial coaches and education sessions
- Free commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowance
- Weekly catered lunches and fully stocked kitchen pantries
- Community-based volunteering opportunities
