About Bluevine

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence. 

As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started. 

All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us!

This is a hybrid roleAt Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

ABOUT THE ROLE:

As a Senior Business Operations Manager at Bluevine, you will use analytical rigor and sound business thinking to drive strategic decisions and position Bluevine as a best in class financial services platform for small businesses. The Business Operations Senior Manager will partner with line managers and executives to diagnose and resolve operational inefficiencies, design go-to-market strategies, and incubate new roles or functions. In this highly analytical role, you will directly contribute to Bluevine’s success by refining our strategic direction and driving our successful execution.

WHAT YOU'LL DO:

  • Support and act as an extension of the General Manager of our Banking business unit by identifying and characterizing opportunities and risks, conducting ad hoc analyses, leading high-priority initiatives, supporting functional teams in business planning, and summarizing business performance for executive consumption
  • Lead cross-functional projects to increase customer lifetime value; areas of responsibilities may include optimizing the onboarding funnel and new client conversion, analyzing existing client retention, and developing product cross-sell and pricing strategies
  • Devise go-to-market strategy, including new product launches, channel mix, acquisition and distribution strategy; partner closely with our Finance, Product, Marketing and Commercial teams
  • Drive business process improvement efforts as we scale our business. We understand the need to continually improve our internal processes and will look to our BizOps team to help identify inefficient systems, streamline key processes, and create scalable, replicable SOPs to help us continue our rapid growth
  • Collaborate closely with cross-functional teams to understand value drivers and client needs, produce ROI analysis, and partner with leaders throughout the organization to plan and execute new initiatives
  • Once new processes are implemented, partner with other teams to analyze results and produce business performance reporting, scale best practices, and iterate when needed
  • Support corporate and business unit strategy development through research and analysis

WHAT WE LOOK FOR:

  • Bachelor's degree from a top university
  • 5-8 years of experience in strategy or operations roles (Preferred: 2+ years experience at top management consulting firm and/or top MBA)
  • Excellent problem-solving skills: defining business problems and alternatives soundly, scoping and conducting analyses to best inform decision-making, making recommendations with clear articulation of tradeoffs
  • Excellent analytical skills, including experience with large data sets (existing SQL and Tableau proficiency preferred but not required) and ability to build operational models without oversight; clear ability to drive complex analysis solo or to scope and oversee analysis done by others depending on what’s called for
  • Ability to influence executive-level decision-making using novel analysis, informed business judgment, and strong verbal and written communication (including presentations)
  • Comfort probing others’ plans and supporting refinement to drive maximum impact for Bluevine
  • Comfort leading multiple concurrent high-priority projects while fielding ad hoc requests and performing ongoing responsibilities associated with your role in the business unit
  • Excitement for both big-picture corporate and business unit strategy and nitty-gritty operational problem-solving
  • Well rounded understanding of our industry space, including major types of competitors and ecosystem participants
  • Passion for working in a fast-paced, dynamic, global environment

BENEFITS AND PERKS - for employees located in the US

  • Excellent health coverage and life insurance benefits
  • 401K with an immediate 3% company match 
  • PTO, Company Holidays, and Flexible Holidays
  • Company-sponsored Mental Health Benefits, including 1:1 therapy
  • Over $1,000 annually for a wellness benefit of your choice
  • Monthly WFH stipend
  • Generous, paid parental leave covering up to 16 weeks
  • Access to financial coaches and education sessions
  • Free commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowance
  • Monthly DoorDash credit
  • Weekly catered lunches and fully stocked kitchen pantries
  • Dog-friendly Redwood City, CA office
  • Community-based volunteering opportunities 

BENEFITS & PERKS - for employees located in Israel 

  • Excellent group health coverage and life insurance benefits
  • Stock options
  • Flexible hybrid work model
  • Large Study Fund contribution
  • Salary Benchmarks and Checkpoints 
  • Monthly meal card of TenBis or CiBus (your choice) with generous balance
  • Free parking for cars, scooters, and bikes
  • Free gym membership
  • Company-sponsored Mental Health Benefits
  • PTO, Company Holidays, and Flexible Holidays
  • Community-based volunteering opportunities

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Bluevine’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.