RaceWire, a Blue Star Sports company, is an endurance event service company based in New England and serves clients all across the country. We provide online registration, race timing, and several other services for more than 1,000 events annually, and we are quickly expanding. We strive to create a better experience for both race directors and athletes, and rely heavily on our dedicated and energetic employees to reach our goals.

We are currently seeking an enthusiastic Account Manager with a strong passion for the running industry. This position would require efficiently managing the logistical/operational components of our business as well as selling our services to race directors.

Key Responsibilities:

  • Along with the Sr. Account Manager, be directly responsible for all event operations in North Carolina
  • Communicating with our customers (race directors) about their online registration and timing needs
  • Continued outreach to new clients and upselling to current clients
  • Updating and editing online registration pages
  • Responding to emails and calls from race directors and runners
  • Oversee weekly operations of both the office staff and event staff
  • Plan and coordinate event equipment and staff allocation
  • Training staff on software and procedures
  • Timing and supervising events on weekends

Skills and qualifications:

  • Experience in managerial positions
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Strong organizational skills, you must be able to manage your time well
  • Ability to lead and work successfully in a group, while also being able to work independently
  • Proficient in MS Office Suite with a heavy focus on Microsoft Excel
  • Experience with Computer systems, learning and operating new software programs
  • Ability to operate quickly and efficiently in a stressful environment
  • Availability on weekends
  • Flexibility in hours during busy seasons and high event capacity weeks

Please note that we do not have an office in Washington, DC and this would be a remote position.  

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