At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.
We’ve grown a lot since our founding in 2013, we are now a billion dollar company and have raised more than $300m+ in funding to date -- and that’s just the beginning. We’re now hosting guests in more than 15,000 homes in 32 cities around the world (and growing!), with an aim to hit 50 cities by 2025.
Our vision comes to life through our ways of working. For our 1,000+ member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.
We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.
We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication.
We are looking for an Enterprise Application Administrator/Analyst, to be the primary responsible for managing and optimizing our organization's key software systems. We welcome individuals with a diverse skill set and a passion for technology to join our dynamic team.
What you will focus on:
Administration and Configuration:
- Administer and configure enterprise applications to meet evolving business needs.
- Customize workflows, dashboards, reports, and user interfaces to optimize usability and efficiency.
- Manage user access, permissions, and security settings to ensure data integrity and compliance.
- Integration and Automation:
- Implement and maintain integrations between various enterprise systems to streamline operations.
- Develop and maintain automated processes to improve productivity and efficiency.
- Troubleshoot integration issues and collaborate with cross-functional teams to resolve them.
User Support and Training:
- Provide technical support and guidance to users, addressing inquiries, issues, and enhancement requests.
- Develop and deliver training materials and sessions to empower users to leverage enterprise applications effectively.
- Serve as a subject matter expert, sharing best practices and driving adoption across the organization.
Continuous Improvement:
- Stay informed about new features, updates, and industry best practices related to enterprise applications.
- Proactively identify opportunities to enhance system functionality, performance, and scalability.
- Collaborate with stakeholders to prioritize and implement enhancements and upgrades.
What we are looking for:
- Degree in Computer Science, Information Technology, Business Administration, or related field.
- Experience administering and configuring enterprise applications is preferred but not required.
- Familiarity with CRM and customer support processes is a plus.
- Strong problem-solving skills and a proactive approach to troubleshooting and resolution.
- Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
- Salesforce and Zendesk certifications are a bonus but not mandatory.
Your benefits:
- Competitive Salary
- Annual Performance Bonus
- Enhanced Parental Leave
- Dynamic working environment with talented people
- Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!
At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok!
