At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.
We’ve grown a lot since our founding in 2013, having raised more than $300m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 15,000 homes in 32 cities around the world (and growing!), with an aim to hit 50 cities by 2025.
Our vision comes to life through our ways of working. For our 1,000+ member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.
We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.
We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication.
We’re shaping the future of living, and we want you to be part of that journey.
We are looking for a highly motivated Quality Assurance Associate based in Istanbul to work with our Client Experience and Operations teams. The role will focus on ensuring that Blueground properties are according to company brand and quality standards. Through continuous monitoring and analysis, the QA Associate ensures the safe tracking and resolution of quality-related issues and contributes dynamically to the improvement of the correctness of the data used throughout the organization.
What you will focus on:
- Conduct a high volume of property specific audits in both newly furnished apartments and at turnover to ensure the condition of apartment furniture, amenities, cleanliness, and general upkeep
- Provide city level insight into team performance throughout the Blueground property life cycle
- Analyze city data to identify trends
- Collaborate with City Operations to evaluate independent vendor performance and provide support for the teams
- Produce a variety of reports on city performance and compliance on a monthly and quarterly basis
- Present findings to vendors, operations management, and general management
- Facilitate the ongoing evolution of the Quality Department through a culture of continuous improvement
What we are looking for:
- 1-3 Years of Experience
- BA / BS Preferred in Quality preferred
- Ability to easily commute within the city
- Ability to conduct detailed assessments of apartments & furniture
- Strong communicator with the ability to work in a fast paced environment
- Experience synthesizing data and creating presentations to simplify complex problems
- Excellent planning and organizational skills
- Fluency in MS Office & G-Suite
- Experience working in a Quality Assurance related position is a plus
- Experience in hospitality or property management is a plus
Your Benefits:
- Competitive salary
- Flexible paid time off
- Enhanced parental leave
- Dynamic working environment with talented people
- Flexible work environment through our Blueground Nomads employee mobility program
- Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!
- Behavioral Dialogue with Talent Acquisition Team (30m)
- Behavioral Dialogue with Hiring Manager (45m)
- Executive Dialogue: Leadership and Power Skills (45m)
#LI-hybrid
At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok!
