Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

Become a Technical Growth Product Manager in the Product Growth Team for Bloomreach! Help us drive adoption amongst our users at scale. Create new solutions and use cases using our marketing automation platform.  The work you do will impact many customers in dozens of different verticals in the e-commerce, travel, hospitality, and sports industries. Your work will impact hundreds of millions of customers in the online space. The salary range starts at 2 000€ gross per month, along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you'll become a core part of the Product Team.

What tech stack do we use?

  • Jinja code - whenever you need to display content personalized for a specific visitor, you can leverage Jinja templating language to process and render data in customer-facing channels (email, sms, mobile app, website, etc) in a scalable way 
  • Weblayers and experiments - your levers to make modifications to customer’s websites, so you need to understand DOM, HTML/CSS 
  • JavaScript - ability to write website modifications or dynamic components (e.g. carousel) in JavaScript code that can adapt to the customer’s environment and various browsers
  • Webhooks and APIs - our platform has robust integration abilities to get data in & out of third party systems
  • Databases - in case of integration with external databases is needed, being able to pull out data using SQL is a great skill to have

What challenge awaits you?

While the first 20 years of e-commerce were about learning how to stand-up the store, now it is about learning how to stand-out from the crowd (and Gen-AI is not making it easier). At Bloomreach, we believe that personalization is the answer.

We are looking for a Technical Growth Product Manager who will join our mission and help businesses drive personalization on top of pre-built Use Cases in Use Case Center.

Use Case Center is the best way for businesses to kick-start their use of Bloomreach Engagement by browsing and selecting from a library for ready-made Use Cases that can be downloaded directly in their projects. 

You will be responsible for the technical implementation of pre-packaged use cases that are offered to customers as part of the Use Case Center. These use cases are crucial to the success of every Bloomreach customer because they improve the adoption of the platform and improve the value they can get out of it. 

Solutions you are building need to re-usable across various customer environments, including the adaptability across various industry verticals.

This requires a good understanding of Bloomreach Engagement as a marketing automation platform, but also the ability to transform customers’ needs into great user experiences. It also requires the ability to collaborate with other teams in the company and the ability to listen to customers and discover their true needs.

Your closest partner will be our dedicated Product Manager who ensures the identification, prioritization, and correct business logic of use cases that need to be built or updated.

Once you successfully onboard into your role, you are supporting your team with the ability to run experiments and user behaviour analysis, that fuel future decisions about what work to prioritize going forward.

As a Technical Growth Product Manager you will be part of the group of product managers in the Product Growth Team, which is responsible for maximizing the engagement of customers with the Bloomreach Engagement marketing automation platform and this team is crucial for the future success of Bloomreach on its way to IPO.

Your job will be to:

  1. Build new packaged solutions using marketing automation scenarios
  2. Update existing solutions according to the needs of customers, partners, and internal stakeholders
  3. Manage the pipeline of new use cases and maintain existing ones

a. Build new packaged solutions using marketing automation scenarios

  • Using Jinja templating language, incoming and outgoing webhook API requests, and HTML/JSS code, you build the mechanics of pre-packaged business solutions that Bloomreach is offering to customers
  • Implement the business logic and each step of the customer journey scenario based on instructions from our dedicated Product Manager, 
  • Ensure that the solutions you are building are scalable and re-usable across diverse sets of customer environments

b. Update existing solutions according to the needs of customers, partners, and internal stakeholders

  • Create and update best practice guidelines for developing new use case solutions with a focus on naming conventions, ways of using variables, coding standards and performance/correctness considerations
  • Apply best practice guidelines across all new and existing use cases in the library

c. Manage the pipeline of new use cases and maintain existing ones

  • Prioritize new use cases and updates of the existing use cases by providing extra context about the feasibility of the technical solution
  • Be proactive in asking for help, consult solutions with a dedicated Product Manager or members of the Professional Services Team

Your success story will be:

  • In 30 days, you will understand the technical fundamentals of how Bloomreach solutions create value for customers 
  • In 90 days, you will create the first three packaged solutions that any Bloomreach customers can download and use immediately to drive their daily business
  • In 180 days, you will create a roadmap of new use cases for various industry verticals 
  • In 210 days, you are making independent decisions based on the user behavior data and experiments you are driving, you and your team significantly improves customer satisfaction and speed of implementing new solutions

You have the following experience and qualities:

  1. Professional — experience in management and programming
  2. Personal — motivation, independence, and fluency in English

Professional experience

  • Experience in building customer-facing marketing deliverables (pop-up windows, website adjustments, mobile app banners, survey forms, carousels, etc.)
  • Technology background and skills with the aforementioned technologies (mainly Jinja, HTML/JS, Webhooks and APIs, SQL) 
  • Nice to have: Experience with Bloomreach Engagement or a similar marketing automation platform

Personal qualities

  • Motivation and willingness to work on time-sensitive projects in a predictable and timely manner
  • Independence and self-organization to navigate you through ambiguous situations
  • Fluency in English and great communication skills 

Excited? Join us and transform the future of commerce experiences.

Regional benefits:

  • Monthly lunch entitlement up to 110€ per month
  • Pension scheme or health insurance depending on region

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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