Blink Health Pharmacy is a new tech-powered pharmacy revolutionizing the way people access prescription medicine. Our pharmacy is affiliated with Blink Health, which leverages its proprietary technology to provide patients with convenient access to amazingly inexpensive drug prices.
Our core mission is to delight our patients and turn them into fans by providing innovative technologies combined with best-in-class customer service. We understand that in order to do this, we must work closely with pharmacies and prescribers to ensure prescriptions can be processed quickly and effectively. You are the patient’s champion, and will work across the company and with our partners to tackle obstacles and answer questions that may arise.
This is your opportunity to join a health-tech enterprise. Apply your pharmacy expertise in a new and exciting way that offers tremendous growth opportunities and the chance to be a part of a company that is revolutionizing pharmacy care.
Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
Provide patient care to accurately support pharma programs and triage to a pharmacist when required
Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Document all call information and data discovery according to operating procedures
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering
High school diploma or GED required, Bachelor’s degree strongly preferred
Customer service or inbound call center experience required
Two year of Pharmacy Experience, having resolved third party claims
Appropriate industry experience is necessary
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Full time position, on-site in Pittsburgh.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.