Volunteer Team Leader


Role title:

Volunteer Team Leader

Reporting to:

CoExistence Volunteer Manager and Senior Event Manager

Direct Reports



£10.85 per hour


12 hour days.

5 day working weeks, regular weekend work expected.

Training days 10-11 June; live days 14 June-24 July.


Outside in Green Park, St James’s Park and Berkeley Square (Central London)


Key responsibilities:

  • Talking to interested visitors and answering their questions about the exhibition
  • Documenting interested visitors to allow for follow up about elephant sales and partnership opportunities
  • Engaging with the public to ensure the exhibition is enjoyed in a safe and respectful manner
  • Liaising with the security team regarding any threats or concerns to the exhibition (including reinforcement of COVID social distancing regulations)
  • Support volunteers and assess their progress and satisfaction,
  • Conduct performance evaluations
  • Promote a positive and supportive atmosphere by recognising volunteer efforts and assisting volunteers with their duties
  • Manage communication between volunteers and Elephant Family
  • Promotes the charity and volunteer efforts and their accomplishments
  • Write regular reports and updates
  • Follow correct procedures supervising volunteers
  • Looking after the volunteers for the duration of their rotation
  • Providing induction and local orientation to every new volunteer
  • Work within volunteer guidelines, as set out by British Asian Trust
  • Support with any other duties as required


Skills and experience:

  • Highly enthusiastic who loves working with people
  • Experience of working with volunteers or having been a volunteer
  • Highly organised with strong attention to detail
  • Fluent in English, both spoken and written
  • An excellent communicator with people of all ages and cultures
  • Physically fit
  • Able to remain calm and efficient under pressure
  • Team player and motivator
  • Experience of supervising other people, even if informaly
  • Flexible and able to take direction and accept feedback


Other information:

    • There five openings for this position 
    • The position will remain open until filled. Selected applicants will be notified of interview arrangements within 24 hours of application submission.
    • Successful candidates should be ready for training on Thursday, 10 June 2021.

Thank you for your interest in working for the British Asian Trust. We look forward to hearing from you.

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