ABOUT AVADO:

AVADO Learning is the UK’s leading EdTech company; we help individuals and organisations grow with a ‘Learning that works’ methodology; AVADO’s vision is to become a global leader in online education. AVADO Learning has established itself as a major player in the digital learning space having delivered training programmes to over 200,000 individuals and 2,000 businesses globally; including the likes of GSK, FT, Saatchi & Saatchi, Vodafone, and EY.

We have exclusive partnerships with Google and the CIPD, building high quality digital learning programmes and, with over 30,000 active students and offices in London, Singapore, Hamburg and New York, AVADO specifically helps businesses and individuals accelerate ambition in two core areas:

  • AVADO Digital (Digital marketing/leaders/business transformation via Squared Online developed alongside Google)
  • AVADO Professional (HR, Learning & Development, Accounting and Finance)

AVADO combines the proven experience of the category leader with the commercial understanding and connections of a progressive VC group (being backed by Blenheim Chalcot).

ABOUT THE ROLE:

  • Achievement of revenue, unit and cancellation targets as set by the business
  • Deliver KPI consistency across all team members in line with standards as set by the business
  • Manage all team members in line with the AVADO values and business objectives, including the proactive identification of improvement opportunities
  • Provide direction and leadership to team members including an extensive and effective coaching programme
  • Identify team member’s development areas through regular weekly/monthly training sessions
  • Produce effective reports to track agent performance against target and identify variances and challenges early on
  • Circulate weekly reports to the Leadership Team
  • Actively manage absenteeism and lateness in line with the company HR procedures
  • Manage holidays and ensure adequate cover to ensure targets are still achieved
  • Manage performance of individuals and addresses any shortfall in performance quickly within the company policies and procedures
  • Monitoring performance of team members against both revenue, units and KPI targets with documented weekly/monthly performance reviews to address performance variances where necessary
  • Validate team members monthly commission submissions
  • Responsible for both individual team members and the overall teams’ development through extensive coaching and training
  • Responsible for recruiting agents in conjunction with the Operations Director to ensure headcount is maintained at levels stated by the business
  • Quality check all team members’ competencies and KPI performance on a weekly and monthly basis. This includes product knowledge, sales structure, productivity and behavioural observations and assessments which incorporate appropriate feedback
  • Plan and implement motivational strategies and activities

PERSON SPECIFICATION:

Desired skills and experience: to join us you’ll need

  • Extensive proven Team Leader/Team Manager experience within a proactive outbound sales environment
  • Experience in training/coaching/mentoring sales personnel, to include development of bespoke development plans for front line sales staff
  • Proven experience and success in delivering high revenue targets within a B2C/B2B inside sales environment

What we think we can offer you:

  • Leadership of a growing and ambitious function in a VC-backed company operating in one of digital’s most exciting and growing spaces - EdTech
  • Ownership and responsibility to make things happen and make a real difference
  • A fast-paced and exciting challenge which is well-funded and actively supported by encouraging investors

EQUALITY

AVADO Learning is committed to the principle of equal opportunity in employment. Accordingly, we do not discriminate on the grounds of race, colour, nationality, ethnic or national origin, religion or belief, disability, trade union membership or non-membership, sex, sexual orientation, marital status, age or being a part time or fixed term worker.

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