About Blank Street
At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.
Our Values
- Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.
- Move as One: We value people who strive to be the best team player, not individual stars.
- “My Home is your Home”: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.
About the Role
We have BIG plans at Blank Street and ensuring we have the best talent is absolutely key to making sure we achieve them. This role will lead and innovate our talent acquisition space ensuring we are attracting and finding the best talent, representing and giving people a flavour of Blank Street from day one and providing the biggest hospitality experience to all candidates. This role will be the first touchpoint and experience we give to our future superstars so we want to ensure that experience is the start of something extraordinary,
This role requires an experienced professional who can operate with autonomy, partner across functions, and help drive our employer branding efforts. You will own the full talent acquisition lifecycle, from identifying top-tier talent to partnering with leaders on effective hiring processes, all while leveraging data to refine and enhance our recruiting strategies.
This role will work with stakeholders across the business to recruit for our Baristas, Store Leaders, and HQ roles in the UK. You will work to provide an incredible candidate experience to applicants all while managing a high requisition load in a fast paced environment.
This role is based in our London office, reporting into the UK Director of People and will have a headcount of one Talent Acquisition Associate.
What You’ll Own:
- Lead Store-Level Hiring: Support operations in hiring top talent for their stores, coaching them on what to look for and building a best in class team
- HQ Talent Acquisition: Own recruitment for HQ roles across the UK supporting the job requisition process and owning the candidate intake, screening, and interview coordination.
- Partner with Hiring Managers: Work closely with managers to source, attract, and select best in class talent aligned with our culture and values.
- Training Support: Develop impactful training for hiring managers to enhance their recruitment capabilities.
- Data-Driven Recruitment: Produce and analyse hiring metrics to identify gaps and opportunities, forecast and develop solutions to improve talent acquisition outcomes.
- Continuous Improvement: Build feedback loops with the HRBP, Operations, Learning & Development Manager, and Hiring Managers to iterate and improve hiring processes.
- Innovative Recruitment Strategies: Experiment with creative ideas to innovate the talent acquisition process and elevate the candidate experience.
- Compensation Benchmarking: Conduct pay band research and general compensation benchmarking to ensure competitive offers.
- ATS Management: Own and maintain Blank Street’s ATS, ensuring it supports a seamless recruitment process for both internal and external stakeholders.
- Employer Branding: Collaborate with marketing, creative, and executive teams to develop and execute a robust employer branding strategy, making the company a talent magnet.
Who You Are:
- Owns It
- Proven ability to strategise and collaborate with multiple functions across an organisation, often at the same time
- Comfortable managing your own work streams and ensuring you drive tasks to completion
- Expertise in project management, with the organisational skills and ability to prioritise tasks effectively
- Data and Insight First
- Data-driven mindset, uses insights to identify recruitment gaps and propose solutions
- Ability to create and deliver on long-term talent solutions
- Agile, with the ability to pivot and adapt to changing business needs
- Communicator Extraordinaire
- Strong emotional intelligence, with the ability to connect with and understand the needs of stakeholders at all levels
- Able to deliver feedback constructively and tailor messaging to various audiences
- A Hospitality Hero
- You're passionate about Blank Street and coffee. Loving what you do makes the job even sweeter
- You have a clear understanding of what makes a younger population tick
Qualifications:
- 4+ years of experience in Talent Acquisition or Recruitment, at a Manager level
- A hospitality or retail background highly desirable
- Experience working with ATS platforms and recruitment marketing tools
- Familiarity with compensation benchmarking and pay band research
- Strong project management skills and a process-oriented mindset
Benefits:
- Exclusive access to our coveted Regulars program – yes, that means free matcha and more! ☕✨
- Private Health and Dental Insurance
- Flexible Working Hours
- 25 Days Annual Leave (plus Bank Holidays)
- A great culture with regular team events
- Equity Package
