Role: Engineering Manager

Description: Blackthorn.io is looking for an Engineering Manager to join the engineering team. As we continue to grow, we are seeking a talented and experienced Software Engineering Manager to lead and inspire our engineering team. You will work directly with our Director of Engineering to manage software engineers, foster a culture of innovation and collaboration, ensure that our software development processes are efficient and effective, and assist our teams with delivering all the cool new features on our product roadmap as well as maintaining standards and fixing bugs within our products.

Base Salary: $135,00 - $150,000 USD

What you’ll do

  • Manage a team of engineers with varying skills and nurture their ability to execute within and across teams
  • Define best practices and SOPs with other Engineering Managers and hold the team accountable to standards set
  • Manage dependencies between teams and apps
  • Own the capacity and velocity of your team and plan resourcing for sprints
  • Own the quality of a set of products and services
  • Manage the delivery of new features and the stability of apps
  • Align with technical and product leaders to ensure full requirement and solution definition of work
  • Align with support to ensure full understanding of the problem and expected outcome and improve efficiency and completeness of resolution
  • Define and fulfill the engineering hiring plan for the team, including screening and interviewing
  • Work with product,business, and leadership in setting the long-term strategic direction for the team and products
  • Become a subject matter expert on the set of apps you manage

What we look for

  • 2+ years of engineering management experience building and leading productive, high-functioning teams
  • Solid understanding of software engineering fundamentals and software delivery process
  • You share your technical expertise and experience to discuss architecture and product decisions with engineers, as well as create documentation and diagrams to facilitate understanding
  • You have proficiency in code quality best practices and are comfortable providing feedback and guidance to engineers about code
  • Ability to prioritize effectively in a fast-moving and changing environment
  • A continuous improvement mindset with the ability to balance the costs and benefits of automation, process improvement, and speed and quality
  • An open and growth mindset when giving and receiving feedback
  • Proven agile/scrum experience with multiple teams and team sizes (~5+ each)
  • Proven track record in working in a cross-functional position and collaborating with stakeholders in different roles
  • Experience with SaaS development and designing systems for resilience, repairability, resilience, and scalability is a plus
  • Salesforce Experience is a bonus!

What we offer

  • An incredible team of smart and supportive people
  • A deep feeling of satisfaction and completion
  • Fully remote global team working from home
  • Stock options to every employee (We are ALL owners)
  • Four day work week (Actually a thing)
  • $400 office stipend
  • Maternity/Paternity leave
  • Student loan debt assistance
  • Pledge 1% - time off during the year for helping nonprofits
  • Health insurance contribution (if in the US)
  • Children's 529 college fund assistance (if in the US)

About Blackthorn

We have five native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, protecting Data, and showcasing a virtual Storefront. We’re a growing, distributed team in four countries. We move fast and have significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1 person companies to Fortune 500s.

Why is our work important

Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement, ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.

What the job will bring you

A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (we've been told by our team). Connection. Our team is tightly knit, assisted through our annual company trip (as we're remote). Challenge. We're trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this.

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