We Are Black Swan Data

In a world turbo-charged by social media, the old world of traditional consumer research no longer enough. Where there’s slow and pre-emptive questionnaires and surveys, now there’s continuous big data, algorithms and machine learning. For some, it’s unknown territory. For Black Swan Data, it’s unprecedented possibilities.

Black Swan Data is revolutionising consumer research through Social Prediction. Using the most sophisticated data science and AI techniques, we unlock the full potential of social data to understand and predict consumer behaviour more accurately and further ahead than anyone else. It’s how we turn game-changing insights into a competitive advantage for global giants like PepsiCo, McDonald’s, Unilever, Mondelez and Danone.

We’re fast movers. Since 2011, we’ve spread our wings across the UK, Hungary, USA and South Africa. Today our team of 260 Swans (and counting) includes data scientists, developers, insights consultants, analysts, designers, engineers and marketeers.

But first, we’re entrepreneurs and champions of change who thrive on moving fast and breaking new ground. And our work is getting us noticed. In 2015 we were awarded the Sunday Times #1 Fastest Growing Start-Up. In 2016 we were named the UK’s Fastest Growing Exporter. And in both 2017 and 2018 we ranked high in the Financial Times 1000 Europe’s Fastest Growing Companies.  

The Role…

An Project Manager is responsible for the management of complex, end-to-end, full life-cycle client projects from inception and requirements definition through to delivery. You will be comfortable managing $250k to $750K + projects or multiple projects that total $1m + (including goals, schedules, deliverables, budgets and quality of delivery).

We are constantly leveraging our international footprint to improve knowledge sharing and foster growth and are very keen on open source projects where we can contribute back into the communities that we rely on.

Key Responsibilities:

  • Engage with clients to gain a full understanding and definition of goals and objectives, requirements and deliverables and work with our consulting team of Insight, Strategy and Data Science specialists to deliver AI powered consumer intelligence reports. 
  • You will be supporting the New Business and Sales teams with new client / existing client projects.
  • This will be managing multiple small projects from $250K - $750K.
  • Define the scope of projects (goals, deliverables, schedule, and budget). Determine resource effort requirements
  • Ensure projects are delivered to scope, on time, on budget and to the quality required
  • Budget and Financial Management
  • Manage budget and spend on project(s)
  • Write SOWs & CRs
  • Peer review of SOWs & CRs
  • Insights & Analysis Reports

Skills and Experience:

  • Experience scoping new requirements and delivery.
  • Ability to work and build strong relationships with Swan teams based Globally.
  • Solid understanding of social intelligence and big data-driven research solutions.
  • Experience managing research projects and teams including data scientists, social media analysts and creatives.
  • Experience and understanding of technical considerations for quantitative research, analytics and data processing and inter-dependencies of complex programmes of work.
  • Define new projects from existing clients as appropriate, looking for opportunities to grow the client relationship where possible.
  • Get involved in new business opportunities as requested / Assists senior management in responding to and capitalising on new business opportunities

What makes a Swan?

We want people fanatical about creating innovative solutions inspired by data. We know Black Swan’s DNA is different, it’s what helps us find new perspectives on our clients’ problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital.

We have made a difference at our core and that is embedded in our values.

  • We believe in long-term partnerships through transparency and honesty
  • We believe in leaving the world in a better place than we found it
  • We believe anyone can achieve great things. We do not put people in boxes
  • We listen more than we talk
  • We think 10% crazy is just about right!
  • Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it

What We Offer?

Exciting Clients and Projects - Working with Black Swan we promise to provide an exciting and ever-changing industry within Data Science and Predictive Analysis innovative and challenging projects with some of the leading Brands using the industries latest

Talented Teams -   We hire highly skilled and multi-disciplined teams over the world. We have 8 offices across 4 countries!

Career Development – Regardless of which area of the business you work in you can expect to collaborate on all aspects of Black Swan’s projects gaining the exposure you need to develop your expertise. No matter what stage you are in your career your development is our priority.

Working environment - Because you spend 60% of your time at work, we try to make it enjoyable: Daily supply of the all the snacks you can eat in our all- day kitchens, Fridays Wobbly trolley - (check them out on our Instagram page!) , Monthly Breakfast courtesy of Black Swan.


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